Developing an Online Continuing Education Library for the General Services Administration (GSA)

Meet The Client: GSA

The General Services Administration’s primary mission is to support and manage day-to-day operations of other U.S. federal government agencies.

The Administration’s 12,000 employees across the country provide a variety of services, such as building and transportation management, procurement and training.

The Client’s Goals and Challenges

The Administration was looking to consolidate their fractured training offerings into a single user-friendly, automated, remote-capable education platform that:

Houses their FAC-P/PM and FAC-COR professional development opportunities under one roof
Captures a variety of disciplines, such as facilities management, leasing, project management, design and construction personnel
Accommodates the Administration’s diverse training needs in a scalable, user-friendly package

Our Solution

We delivered an all-inclusive eLearning library that:

Includes 1,900+ self-placed courses and webinars
Offers professional development and technical training for the personnel that need to complete the mandatory 80 annual hours of training for the FAC-P/PM and FAC-COR certifications
Offers professional development hours for the Federal Building Personnel training Act FBPTA requirement
Eliminates the need to procure numerous training programs for each job title from different vendors
Allows the Administration to monitor trainee activity at the regional level and ensure that each user is meeting their training requirements