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CompTIA Course Directory

220-1101: CompTIA A+ Core 1

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Course Name	Course Type	Syllabus
CompTIA A+ Core 1: Best Practices for Resolving Problems	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Best Practices for Resolving Problems Overview/Description: In any technological environment, problems are inevitable. In this course, learners will look at detailed approaches to resolving issues by examining the six-step troubleshooting methodology used to resolve problems with computer systems. Begin by considering the impact of corporate policies and procedures before implementing changes. Learn steps for identifying a problem, such as questioning the user and inquiring about environmental and infrastructure changes. Discover how to conduct external or internal research based on symptoms so that you can establish a theory of probable cause, test the theory, and evaluate your test results. Next, you will learn how to establish a plan of action to resolve the problem and implement the solution, verify full system functionality, and implement preventive measures. Review best practices to document findings, actions, and outcomes. Finally, explore systems and troubleshooting techniques when dealing with hardware components, storage devices, displays, and mobile devices. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification. Course Number: it_csap121_13_enus
CompTIA A+ Core 1: Cable Types & Connectors	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Cable Types & Connectors Overview/Description: Technicians need to familiarize themselves with the vast array of cable options and connector types. Discover the most common cables and adapters encountered when working with computers and mobile devices. Explore Ethernet cable types, the differences between shielded twisted pair (STP) and unshielded twisted pair (UTP) cabling, and the basics of fiber optic and coaxial cabling. Next, learn the speed and transmission limitations of various network cables. Discover different video cables and learn about using Lightning and Thunderbolt cables. Then, examine Universal Serial Bus (USB) cables and the differences between USB, USB-C, USB2.0, and USB3.0. Explore serial peripheral cables and hard drive cables such as SATA (Serial AT Attachment), IDE (Integrated Drive Electronics), and SCSI (Small Computer System Interface). Finally, learn to differentiate between adapters such as DVI to HDMI, USB to Ethernet, and DVI to VGA and explore how computers utilize several types of connectors and converters. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification exam. Course Number: it_csap121_06_enus
CompTIA A+ Core 1: Client-side Virtualization	Course	View details
CompTIA A+ Core 1: Cloud Computing Concepts	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Cloud Computing Concepts Overview/Description: Cloud computing is more widely used now than ever, and organizations and individuals alike benefit from the flexibility of storing and accessing information in the cloud. In this course, learn about cloud computing concepts, beginning with the benefits of cloud computing, cloud services cost implications, and cloud models. Next, explore Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS). Finally, examine shared resources and file synchronization, measured and meteredservices, elasticity, availability, multitenancy, and how to create a cloud storage account.This course is one of a collection that prepares learners for the CompTIA A+ Core 1 (220-1201) exam. Course Number: it_csap121_11_enus
CompTIA A+ Core 1: Installing Hardware & Display Components	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Installing Hardware & Display Components Overview/Description: As a computer technician, one of your main responsibilities is often to troubleshoot and diagnose hardware and display-related issues. In this course, you’ll explore common hard drive types, replacement techniques, and migration processes. Investigate how to replace common hardware device components such as batteries and random-access memory (RAM). Examine physical privacy and security components such as biometrics and near-field scanner features. Learn how to differentiate between liquid crystal display (LCD) types, including in-plane switching (IPS), twisted nematic (TN), and vertical alignment (VA). Install and configure mobile display components, including Wi-Fi antenna connectors, webcams, microphones, and laptop screen inverters. Lastly, explore the common features of both digitizers and touchscreens. Once you have completed this course, you will be able to confidently troubleshoot hardware and display-related issues and select the appropriate solutions. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification exam. Course Number: it_csap121_01_enus
CompTIA A+ Core 1: Mobile Device Accessories & Network Connectivity	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Mobile Device Accessories & Network Connectivity Overview/Description: Mobile device accessories, ports, and connectivity features allow for a variety of different connections as well as the enabling of additional mobile device features. As an IT industry professional, you will be called upon to configure those accessories and network connections, as well as provide application support in various situations.In this course, discover how to set up and configure Universal Serial Bus (USB). Explore key features of lightning and serial connectors, as well as near-field communication, Bluetooth, and hotspot connectivity options. Examine how global positioning system (GPS) services and cellular location services work. Lastly, explore the benefits of implementing mobile device management (MDM) and mobile application management (MAM) solutions. After completing this course, you will be able to set up and configure network connections and mobile device accessories. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification exam. Course Number: it_csap121_02_enus
CompTIA A+ Core 1: Motherboards CPUs & Add-on Cards	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Motherboards CPUs & Add-on Cards Overview/Description: Motherboards are the backbone that connect computer components and enable them to communicate. Discover motherboards, the basics of central processing units (CPUs), and add-on cards, as well as the various factors that need to be considered to install and configure them in your computer. In this course, you will learn about motherboard form factors and connector types. Discover the basic input/output system (BIOS) of your computer, how to configure BIOS security, and how BIOS contains the most basic system software that allows you to booth the system and your operating system to interact with the hardware. Explore Complementary Metal Oxide Semiconductor (CMOS) batteries, your CPUs processing core, and the differences between single core and multi-core processors. Finally, explore CPU features and compatibility, compare two of the most popular manufacturers of microprocessors, and learn about cooling mechanisms for the CPU including options for dissipating heat in your system. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification. Course Number: it_csap121_08_enus
CompTIA A+ Core 1: Multifunction Devices & Printer Consumables	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Multifunction Devices & Printer Consumables Overview/Description: A multifunction device delivers many functions such as print, fax, scan, and copy capabilities, which would otherwise be carried out by separate devices.Learn about multifunction devices, how to unbox a device, and set up location considerations. Discover how to select appropriate drivers for a given OS such as Printer Control Language (PCL) and PostScript, and explore USB, Ethernet, and wireless device connectivity options. Next, explore configuration settings such as duplex, orientation, tray settings, and quality and discover multifunction device security features such as user authentication, badging, audit logs, and secure prints. Lastly, explore email, Server Message Block (SMB), and cloud services and discover features of laser printers, inkjet printers, thermal printers, impact printers, and 3-D printers. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification. Course Number: it_csap121_10_enus
CompTIA A+ Core 1: Networking Concepts & Configurations	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Networking Concepts & Configurations Overview/Description: Internet Protocol (IP) addresses, which are assigned to network-equipped devices that are part of a Transmission Control Protocol (TCP)/IP-based network, allow computers and other resources to communicate with each other. Explore the basics of IP addressing and networking concepts such as Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP). Begin with an overview of DNS and its benefits. Then take a closer look at the DHCP, its features, and the concept of reservations. Next, discover the use of virtual private networks (VPNs) and look at virtual local area networks (VLANs). Finally, explore the various networking tools including crimpers, Wi-Fi analyzers, and loopback plugs. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification exam. Course Number: it_csap121_05_enus
CompTIA A+ Core 1: Networking Fundamentals	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Networking Fundamentals Overview/Description: In order for computers to be able to exchange data and share resources with each other, they must be interconnected in some fashion. This is referred to as computer networking. Explore computer networking fundamentals, including TCP and user datagram protocol (UDP) ports, and review common networking hardware devices. Examine the differences between hubs and bridges. Discover when to use a network switch and how a router can protect a system. Explore key differences between access points, repeaters, and extenders, as well as cable and DSL modems. Learn about the benefits of Power over Ethernet (PoE) and compare it with Ethernet over Power, which uses common electrical wiring to convey Ethernet connectivity. Lastly, take a look at the features of network interface cards (NIC), optical network terminal (ONT), and software-defined networking (SDN) technologies. This course will prepare you for the CompTIA A+ Core 1 (220-1101) certification exam. Course Number: it_csap121_03_enus
CompTIA A+ Core 1: Power Supplies	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Power Supplies Overview/Description: Computer hardware technicians must understand the basics of computer power systems, including amps, wattage, voltage, general guidelines for power sizing, and power supply options. Explore key power systems lessons like differentiating between power supply inputs and outputs, identifying the values needed for components, such as overall wattage rating, and determining the amount of power needed based on the number of devices in use. Examine the characteristics of redundant power supplies and modular power supplies. Finally, put your new skills to use solving a problem to determine when to use more or less voltage, how to describe wattage ratings, and how to determine the output of a rail on power supply.This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification. Course Number: it_csap121_09_enus
CompTIA A+ Core 1: RAM & Storage Solutions	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: RAM & Storage Solutions Overview/Description: Every computer requires a storage device and Random Access Memory (RAM), so in this course you will explore different storage and RAM options and how they work, and discover various types of solutions for your computer. To begin, explore virtual RAM and the Small Outline Dual In-line Memory Module, more commonly known as SODIMM. Then consider Double Data Rate (DDR) RAM and memory channels. Examine the features of solid-state drives (SSDs), a persistent memory storage type, and magnetic hard drives, an electromechanical data storage device. Next, compare and contrast features of the two most common physical sizes for hard drives: 3.5 and 2.5 inch drives. Finally, explore removable storage options and their benefits, and learn the differences between Redundant Array of Independent Disks (RAID) 0, 1, 5, and 10. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification. Course Number: it_csap121_07_enus
CompTIA A+ Core 1: Troubleshooting & Resolving Printer Issues	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Troubleshooting & Resolving Printer Issues Overview/Description: Printers have a lot of moving parts, so problems are inevitable. As a computer technician, your job will be to identify and resolve some of these common concerns. Start by exploring basic troubleshooting considerations for printers, including typical issues like paper jams or print quality problems. Investigate potential driver compatibility issues and learn how to interpret error codes. Find out why firmware updates are required and how they can resolve certain issues. Learn how to correct screen display and printer output problems, how to calibrate and clean printers, and how to troubleshoot print quality issues. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification. Course Number: it_csap121_14_enus
CompTIA A+ Core 1: Troubleshooting Wired & Wireless Networks	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Troubleshooting Wired & Wireless Networks Overview/Description: Technicians are required to identify, diagnose, and solve common wired and wireless network-related problems. Due to the many components of a network, this can be challenging at times. Fortunately, there are many common issues to look for that can help resolve issues promptly. Explore how to resolve intermittent wireless connectivity issues and slow network speeds, as well as issues related to jitter and port flapping. Discover methods to improve voice-over-IP (VoIP) phone services and high latency problems. Lastly, explore common examples of external interference that can disrupt a wired or wireless network. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification. Course Number: it_csap121_15_enus
CompTIA A+ Core 1: Wireless Networking & Services	Course	View details Course Syllabus \| Print Syllabus CompTIA A+ Core 1: Wireless Networking & Services Overview/Description: Wireless networks are much more versatile than wired networks, especially in an environment where running wires might be difficult. This course covers the most efficient wireless networking protocols for various scenarios. You will explore wireless frequencies and channels and learn how to differentiate between 802.11 standards: – a, – b, – g, – n, – ac, and – ax. Next, delve into considerations for working with long-range fixed wireless, including licensed, unlicensed, power, and regulatory requirements. You will also identify features of near-field communication (NFC) and radio-frequency identification (RFID). Finally, explore server roles such as domain name system (DNS) and dynamic host configuration protocol (DHCP), and discover the global market for Internet of things (IoT) end-user solutions. After completing this course, you’ll be able to differentiate between wireless networking protocols and tune common host services. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification exam. Course Number: it_csap121_04_enus