Negotiating the Best Solution

“Negotiation is not a game where the ôwinner takes it allö – itÆs a relationship-building process where those involved try to understand each otherÆs needs and think creatively about solutions. Central to this process are effective negotiating skills.
In this course youÆll learn how to build and maintain trust so you can find common ground with the other party. YouÆll hone your negotiation skills by exploringáá how people with different personality types may react during negotiations. YouÆll also learn how to manage emotions and interests facilitate agreements and overcome continued resistance. Finally youÆll learn how to close a negotiation so that all parties involved are satisfied.”