Technical Program Management: Stakeholder Collaboration & Communication

Technical program management requires strong stakeholder collaboration and communication. Because of the unique challenge of relaying technical concepts to non-technical stakeholders Technical Program Managers (TPMs) must possess a distinct set of skills and competencies. In this course you will discover the role of the TPM in stakeholder communications. Then you will learn how to identify stakeholders establish a stakeholder communication plan and describe Agile fundamentals to stakeholders. Next you will focus on the importance of transparency find out how to collect requirements and outline clear expectations and examine stakeholder collaboration and engagement. Finally you will explore feedback loops and retrospectives and investigate perspectives of change and reprioritization of requirements. After completing the course you will be able to analyze complex stakeholder needs facilitate ongoing stakeholder engagement and apply communication and collaboration skills in a technical program.