The First Steps in Negotiating

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“In the business environment one of the most prized skills is the art of negotiation. Whether itÆs agreeing prices with suppliers setting deadlines with clients or getting a raise from a manager strong negotiation skills are a must and are often the deciding factor between success and failure.
In this course youÆll learn how to sharpen your negotiating skills through effective preparation and by focusing on the important issues at hand. YouÆll explore the tools that will help you communicate for success. Youll also learn common best practices for countering ineffective negotiation techniques and for overcoming negotiation challenges.”