The Ultimate Project Manager Chapter 09: Developing Effective Communications

By the end of this course you should be able to: Identify the different types of communication methods available for verbal communication, written communication, and body language communication and explain when and how they can be used.Define the “Two-Minute Client Touch” technique and identify some actions that can help you carry this out.Explain how managers can develop their own “Employee Touch.” Determine the essentials of how to conduct a project meetings successfully and how to prepare meeting minutes.Identify the critical parts of how to conduct daily and weekly check-ins.Explain the importance of post-project communication and list the benefits of having post-project communication.