Managing Microsoft Teams: Managing Phone Systems

Phone systems in Teams allow organizations to replace outdated existing phone system equipment while enabling a move to a more integrated and scalable solution all from within Teams. In this course you;ll explore the basics of phone systems and learn how to set up phone features such as voicemail call queues and caller ID. You;ll discover how to use policies to then manage call park calling and caller ID. Finally you;ll learn how to create and configure auto attendants and manage resource accounts. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.