Difficult People: Cant Change Them so Change Yourself

It would be easy to say that to deal with difficult people you should be tolerant and accept peoples differences. This sounds nice and might work in the short term but if you’re working together with negative people you’re better off learning how to respond and relate to them. Dealing with difficult people requires that you first learn how to manage yourself. In this course you’ll learn techniques for managing difficult people including becoming self-aware and practicing self-management. You’ll explore how to tune into the feelings and emotions of difficult people when working on a team with them. You’ll also learn how to build your emotional intelligence to help make your collaboration work more productive.