Detecting and Dealing with Performance Problems

When valuable top performers choose to terminate their contracts to take up more challenging positions elsewhere it can be a consequence of poor performance management. Identifying a performance problem early and diagnosing it accurately is key to managing performance effectively. Youve got to involve employees in what might be difficult conversations to discover actual root causes and come up with the best possible solutions. In this course youll learn how to detect identify and question problems in your workplace determine the scope frequency and impact when they occur and diagnose root causes – both external and internal – to help find the best solution and avoid a contract termination of a valuable employee.