Remaining Tactful and Diplomatic under Pressure

Over the course of a career not everyone you work with will be easy to get along with. Sometimes this presents difficult situations. But whether your boss a peer direct report client or vendor professionalism and professional success rely on overcoming challenging people and be able to work with even those you dont personally care for. It requires using tact. In this course youll learn to navigate challenging situations with tact and diplomacy. Youll learn how to get along with co-workers give feedback to bosses and direct reports compose tactful emails and negotiate diplomatically.