Polishing Your Feedback Skills
“The ability to give genuinely constructive feedback is vital in the workplace. If youÆre a manager and are responsible for developing others youÆll likely have to inform employees if their performance doesnÆt meet the standard required. This is a delicate situation and one that requires tact and preparation. But if done effectively providing feedback can not only improve performance but also motivate people and strengthen relationships.
In this course youÆll learn how to plan a feedback session and how to give feedback in a positive manner. YouÆll also learn techniques for handling bad reactions to feedback and your own nervousness as well as how to give feedback to people at different organizational levels.”