Eight Essential Skills Your Technical Team Should Possess

EXECUTIVE SUMMARY

Technology is evolving at breakneck speed. A productive and successful business is one that chooses its technology wisely and ensures the necessary support mechanisms are in place to deliver round-the-clock availability. Just one hour of business downtime may be catastrophic to any business and its reputation. Some automated processes, for example hardware failover, are helpful in providing temporary patches and work-arounds. However, nothing is more valuable or reassuring than a highly-skilled in-house technical team member who can solve problems and engineer better ways of doing business.

Success in today’s workplace depends on employees’ digital knowledge and skills. Focusing on eight essential skills can keep your technical team and organization protected from costly data breaches and open up time for thoughtful innovation.

This paper explains how embedding essential key skills within your IT team can keep your organization’s data safe, encourage employee productivity and deliver real benefits to the business.