The Ultimate Project Manager Chapter 09: Developing Effective Communications
?By the end of this course you should be able to: Identify the different types of communication methods available for verbal communication written communication and body language communication and explain when and how they can be used. Define the Two-Minute Client Touch technique and identify some actions that can help you carry this out. Explain how managers can develop their own Employee Touch. Determine the essentials of how to conduct a project meetings successfully and how to prepare meeting minutes. Identify the critical parts of how to conduct daily and weekly check-ins. Explain the importance of post-project communication and list the benefits of having post-project communication.