Core Skills for Site Reliability Engineers: SRE Collaboration & Communication

Collaboration is key to getting the most out of your team and ensuring your clients receive their desired service. In this course youll learn to collaborate and communicate as an SRE effectively. Youll learn how to run traditional and virtual meetings to ensure maximum effectiveness and productivity whether with customers internal or external team members or distributed teams. Youll examine how to plan carry out and post-analyze meetings using best practices and sufficient preparation tailoring these methods to suit the participants and the end-goal. Youll delve into the unique characteristics of different meeting types such as those for problem-solving or innovation. Youll explore the advantages and challenges of SRE pair programming. Youll then end the course by investigating some helpful collaboration and communication tools.