Conveying Your Message without Words

Communication conveys information. Whether we communicate through sound or through today’s technology of touch screens and automated voice recognition systems information gets expressed both verbally and nonverbally. In this course you’ll learn to recognize the outcomes of nonverbal messages conveyed using facial expressions body movement and gestures on your communication. You’ll explore how to convey messages of confidence respect and sympathy through nonverbal communication means. You’ll also learn best practices for communicating nonverbally in a virtual environment and how to identify the nonverbal communication areas that can vary between individuals and in different cultural contexts.