COURSES
Productivity & Collaboration Tools
OUR COURSES SERIES
Productivity & Collaboration Tools Course Directory
Browsers & Operating Systems
| Course Name | Course Type | Syllabus |
|---|---|---|
| Windows Administration: Managing Applications | Course | View details Course Syllabus | Print Syllabus Windows Administration: Managing ApplicationsOverview/Description: To maximize the end-user experience, administrators must utilize the principles of application management and recognize the various types of applications available in Windows.In this course, youll explore the concept of application management in Windows and the different types of applications available, including desktop applications and Windows Store apps. Discover the importance of managing applications and the benefits of using application management tools. Learn how to leverage advanced tools such as the Group Policy Editor and the command prompt to manage application settings. Explore how to install and update applications in Windows, including using the Windows Store to download applications from the Internet. Learn how to manage application permissions and settings in Windows, including configuring default programs and managing access to system resources. Lastly, explore how to perform application maintenance, work with enterprise applications, restore applications, and enhance security by limiting the installation of apps from the Microsoft store. Course Number: it_oswiamdj_01_enus |
| Windows Administration: Managing Printing Services | Course | View details Course Syllabus | Print Syllabus Windows Administration: Managing Printing ServicesOverview/Description: Adding a printer to a Windows system is a user-friendly process. You can add a printer via USB, wireless network, or Bluetooth. However, with Windows print services, users can do more than print text or pictures onto paper. In this course, youll explore the concept of printing services in Windows and learn to differentiate between the types of printers available, including local and network printers. You will discover how to access the Devices and Printers tool in Windows and explore using this tool to manage printers. You will learn to install and configure printers in Windows and how to download and install printer drivers from the Internet. Next, you will explore how to manage printer permissions and settings in Windows, including access to printer resources and using advanced tools such as the Group Policy editor and the command prompt to manage printer settings. Lastly, you will explore how to share printers, access the print management console, and the basics of Windows print servers. Course Number: it_osmwpsdj_01_enus |
| Windows Administration: Windows Services Devices & Storage | Course | View details Course Syllabus | Print Syllabus Windows Administration: Windows Services Devices & StorageOverview/Description: In order for users to maximize their Windows operating system, they must understand the concepts, features, and best practices surrounding services, devices, and storage.In this course, you will explore the fundamentals of Windows Services and learn how to differentiate between types of services like Active Directory, DNS Client, and Routing and Remote Access. Then you will investigate the Device Manager utility and identify the types of devices that can be connected to a Windows system. Next, examine how the Device Manager is used to install and update device drivers and manage devices in Windows, including enabling, disabling, and uninstalling devices, and changing device settings. Discover storage management capabilities in Windows and the different types of storage available, such as local, network, and cloud. Finally, learn how to manage files and folders using PowerShell and Group Policy settings, as well as storage features like Storage Sense and Storage Spaces. Course Number: it_osmsdsdj_01_enus |
| Windows Administration: Managing Users & Groups | Course | View details Course Syllabus | Print Syllabus Windows Administration: Managing Users & GroupsOverview/Description: Windows Administrators, also referred to as Windows Systems Administrators, are responsible for installing, managing, and upgrading Windows-based systems and servers inside an organization. They may also be responsible for the management of user accounts and groups. In this course, you will explore the basics of user and group accounts in Windows and learn how to differentiate between local and domain user accounts. You will discover the various ways to create and manage users and groups in Windows, and explore how to change account settings, such as passwords, account types, and account expirations. Next, you will learn how Group Policy Editor can help control, manage accounts in a working environment, and consider account security considerations, including locking features and sign-in options. Lastly, you will explore ways to protect a computer from unauthorized access, including protecting against malware and using a well-chosen and protected password. Course Number: it_osmugadj_01_enus |
| Windows Administration: Networking & File Sharing | Course | View details Course Syllabus | Print Syllabus Windows Administration: Networking & File SharingOverview/Description: The Windows operating system offers features to help users share and access resources. Organizations can maximize file and resource sharing by using networks to interconnect computer systems and users. In this course, youll explore networking and file sharing in Windows and learn about the types of networks available. Discover the importance of managing networking and file sharing and learn the benefits of using networking and file sharing tools. Explore best practices for managing networking and file sharing, including keeping networks and file sharing configurations current and configured properly. Learn how to configure network settings in Windows, including setting up a wired or wireless connection, configuring proxy settings, and troubleshooting connection issues. Discover how to share files and resources in Windows, including how to configure shared folders and printers. Lastly, explore how to secure networks by configuring firewalls and antivirus settings and applying access controls. Course Number: it_oswnfsdj_01_enus |
| Windows Administration: System Security & Maintenance | Course | View details Course Syllabus | Print Syllabus Windows Administration: System Security & MaintenanceOverview/Description: Windows 10/11 has numerous built-in features to protect your device and your data. Implementing these features will enable you to create a more secure environment.In this course, you will see the importance of keeping Windows systems safe and secure and learn to differentiate between common threats and vulnerabilities that put a system at risk. Explore how to administer account settings such as password and privilege configurations and manage user and group permissions and access controls with advanced tools such as the Group Policy Editor and the local security policy. Discover key features of the Windows Firewall and Windows Defender anti-malware component and explore how to use the Security Configuration Wizard to harden systems. Lastly, learn common strategies for preventing security breaches and vulnerabilities. Course Number: it_oswsecdj_01_enus |
| Installing & Configuring Applications in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Installing & Configuring Applications in macOS VenturaOverview/Description: To get the most out of your macOS device, you can install applications created by verified developers. In this course, discover the Apple Store, which is an Apple application that allows you to download, buy and install applications onto your Mac. Also, see how to connect your Apple ID account that allows you to download and install applications available in the App Store. If you no longer use an app or want to free up storage space, learn how to delete an application and hide it from your purchased list. Some applications may not be available to download on the App Store. Instead, learn how to download applications from the internet, as well as authorize the installation of verified developers via the System Settings. To improve the stability and performance of your macOS system and applications, explore how to check for and install updates. By default, all applications use the same language as the operating system. Discover how to customize the display language of specific apps via the System Settings. And finally, extensions and widgets are applications that help improve and optimize your macOS Ventura experience. Discover how to view and get more widgets for the Notifications Center. And, learn how to find, install, and manage extensions for Safari in macOS Ventura. Course Number: ds_macosven_05_enus |
| Working with Built-in Apps in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Working with Built-in Apps in macOS VenturaOverview/Description: macOS Ventura includes various built-in apps to help you optimize your workflow. To get full access to these apps, you’ll need to first connect one or more of your internet accounts. Safari is the default browser in macOS Ventura. See how to customize Safari to suit your needs, such as changing the background image and fine-tuning your browser window with your favorite features, like Reading List, Favorites, iCloud Tabs, and Siri Suggestions. With Picture-in-Picture, you can watch videos on your desktop while using other applications. See how to use compatible Picture-in-Picture apps, as well as how to activate Picture-in-Picture in Safari. The Notes app on macOS Ventura allows you to quickly take notes and organize what matters most to you. If you’re working in another app, see how to start a Quick Note, so you can easily write something down. The Reminders app allows you to create and remember events, complete tasks and schedule future reminders. See how to create reminders and subtasks, schedule them, and create and manage groups in the Reminders app. The Messages app allows you to connect to multiple devices with your Apple ID. Learn how to compose a message, undo sending a message, and edit a message. With FaceTime, explore how to easily make video or voice calls to your contacts who use an Apple device. And discover the new features available in the Mail app for sending, organizing, and searching for email messages. Course Number: ds_macosven_06_enus |
| Accessing & Opening Files in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Accessing & Opening Files in macOS VenturaOverview/Description: Efficient file management is important to keep your documents organized. Explore methods for managing your files and documents on macOS Ventura.In this course, discover the Quick Look application, which allows you to quickly see a full-size preview of your files without needing to open them. Learn how to navigate the Preview app, to view your files, as well as edit your PDF and video files. View and access your recently opened applications and documents, and customize the number of items displayed via the System Settings menu. Learn how to delete one or more documents, restore items you accidentally deleted, and free up space on your Mac by emptying your trash.To maintain an organized workspace, learn how to rename your documents and folders. To keep your files organized and easy to find, learn how to create new folders and move files into them. Also, see how to create subfolders within your folders to help keep your files more organized and less cluttered. In order to maintain a well-organized file system, it is important to understand how to move various items to different locations. Learn how to relocate individual and multiple files.If you want to make changes to a file without modifying the original, see how to copy and duplicate items. Easily modify your files sort order and arrange them in a way that is easy to understand. And finally, to have your files organized automatically, explore how to create a Smart Folder, define its criteria, and save documents automatically in macOS Ventura. Course Number: ds_macosven_07_enus |
| Managing Files & Storage in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Managing Files & Storage in macOS VenturaOverview/Description: macOS Ventura is optimized to enable efficient file management. In this course, learn how to quickly find files, folders, or apps, by creating an alias. If you have numerous files or media you want to send or archive, explore how to compress and unzip files.To avoid accidentally deleting or changing files, discover how to lock and unlock files or folders to protect your information. If you need to store or share files, explore how to use an external storage device like a USB flash drive or external hard drive to transfer files between your device and your Mac.Time Machine enables you to back up your Mac onto a server or external hard drive. Learn how to activate and use Time Machine. And see how to use Time Machine to view and restore files from a specific time period, whether it was a few hours or several weeks ago.Discover how to store files in iCloud, so you can access them from any Apple device or from the web. And finally, with macOS Ventura, you have the ability to view and manage your hard drive space. Learn how to optimize your storage options by using your Macs custom recommendations. Course Number: ds_macosven_08_enus |
| Customizing the OS Appearance in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Customizing the OS Appearance in macOS VenturaOverview/Description: There are several display and interface settings you can customize in macOS Ventura. In this course, discover how to modify the interfaces appearance, such as its accent and highlight color. See how to change the picture that’s displayed on your desktop using pre-set wallpaper, picture, and color options.In macOS Ventura, you can use a screen saver to hide the desktop when you’re away from your Mac. See how to activate and customize your screen saver, as well as configure the lock screen settings. Icons help you distinguish your different files and folders. Learn how to custom a file and folder icon using saved images, other app or file icons, and images from the internet.Explore how to customize your Finder views display to better see the items within your folders. You will also learn how to adjust the time, date, and other regional options to better suit your needs for where you are working. And lastly, you will see how to manage the language and region settings and configure the zoom accessibility settings to make reading documents easier on macOS Ventura. Course Number: ds_macosven_09_enus |
| Monitoring Configuring & Optimizing in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Monitoring Configuring & Optimizing in macOS VenturaOverview/Description: You can configure a number of settings to optimize your Mac. If your Mac is slow or is not responding, learn how to use the Activity Monitor to find the problematic app or process and quit it. See how to change the sound effects, adjust the volume, and select a different sound output or input device for your Mac. When working with multiple languages, learn how to add input sources to match your keyboard language and allow you to type in another language. Explore how to use text replacements and keyboard shortcuts to perform tasks more quickly. See how to use the Voice dictation tool to insert text while speaking rather than using your keyboard. If you need additional services for visual accessibility, you can use VoiceOver. See how VoiceOver can read the text, menus, and the location of your mouse cursor out loud. And to aid motor accessibility needs, learn to add sticky keys and use the accessibility menu within macOS Ventura. Course Number: ds_macosven_10_enus |
| Managing User Accounts in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Managing User Accounts in macOS VenturaOverview/Description: When multiple users share a device, each user should have their own private account. In this course, discover how to add, edit, and manage user accounts in macOS Ventura. Once you have a user account on a Mac device, it is important to learn how to configure your password and other options according to the permissions allowed by your admin.To enhance your account security, learn how to access and change the login options, as well as how to protect your account and information by adding a password. If you share your macOS Ventura device with friends or family, see how to activate a guest account and configure its settings.Similarly, explore how much time you spend on different apps and websites by analyzing the Screen Time reports. With this information, you can optimize your screen time by setting downtime periods, app limits, and communication filters. Lastly, see how to configure parental controls, such as setting a screen time passcode and limits for app and website usage in macOS Ventura. Course Number: ds_macosven_11_enus |
| Protecting User Data in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Protecting User Data in macOS VenturaOverview/Description: Securing personal data is always an important consideration. MacOS Ventura has a number of different applications to keep your passwords and account information safe. In this course, you will discover how to use the Keychain Access application to manage and protect your passwords and account information. If you change your password for an online account, learn how to access and update your Keychain Access information. Some applications have the option to access passwords directly from Keychain Access, saving you from having to manually enter your password. See how to modify and customize password permissions for your applications. Also, discover the Keychain Access feature, Secure Notes, to securely store sensitive information. You will also learn how to use FileVault to encrypt the information stored on your device. Lastly, you will see how to configure a firewall to protect against unwanted contact from other computers while connected to a network. Course Number: ds_macosven_12_enus |
| Configuring Shared Resources in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Configuring Shared Resources in macOS VenturaOverview/Description: Nowadays most computers are connected to the Internet or another computer. In this course, you will discover how to create groups to define different levels of protection and select who can access your shared resources. You will also learn how to access the Shared and Public folders of your device and add files and folders to it. See how to set up permissions to choose who can open or edit those shared files. Explore the Drop Box folder that allows you to easily share files and folders with specific users on a shared device. Also, discover how to access your own Drop Box to open and edit the files shared by other users. And finally, learn how to activate and configure your sharing settings to share files and devices on macOS Ventura. Course Number: ds_macosven_13_enus |
| Browsing the Web in Edge | Course | View details Course Syllabus | Print Syllabus Browsing the Web in EdgeOverview/Description: Edge is Microsofts web browser, introduced in Windows 10. Discover Edge and its web surfing ability. Course Number: ds_msedge_01_enus |
| Searching the Web in Edge | Course | View details Course Syllabus | Print Syllabus Searching the Web in EdgeOverview/Description: Searching the web can be a big task, but Microsoft Edge can help simplify the process. Discover web search in Edge. Course Number: ds_msedge_02_enus |
| Saving Bookmarking & Sharing Websites in Edge | Course | View details Course Syllabus | Print Syllabus Saving Bookmarking & Sharing Websites in EdgeOverview/Description: Whether youre researching or simply creating a repository of your favorite sites, a key feature of web browsers is saving and sharing sites. Discover how to save, bookmark, and share sites in Edge. Course Number: ds_msedge_03_enus |
| Customizing the Browser in Edge | Course | View details Course Syllabus | Print Syllabus Customizing the Browser in EdgeOverview/Description: Everybody has their own preferences for web surfing, and Microsoft Edge makes it easy to tailor your experience. Discover how to customize Edge. Course Number: ds_msedge_04_enus |
| Navigating in a Desktop Environment in Windows 10 | Course | View details Course Syllabus | Print Syllabus Navigating in a Desktop Environment in Windows 10Overview/Description: To get the most out of Windows 10, you need to know how to navigate its interface. Discover how to access folders, documents, and program shortcuts; use the taskbar and notification area; and lock, log off, and shut down Windows. Course Number: ds_mswin10_01_enus |
| Using Windows 10 | Course | View details Course Syllabus | Print Syllabus Using Windows 10Overview/Description: A window is the container that displays documents, files, and applications. Discover how to open, close, and hide windows; move, resize, and manage multiple windows; and use scrollbars in Windows 10. Course Number: ds_mswin10_02_enus |
| Customizing the System Appearance in Windows 11 | Course | View details Course Syllabus | Print Syllabus Customizing the System Appearance in Windows 11Overview/Description: Customizing your Windows 11 system appearance couldnt be easier. Microsoft Windows 11 allows you to adjust many system properties to suit your working style. During this course, you will begin by learning how to customize your Windows 11 desktop background and display options. Further control the appearance of the desktop interface by learning how to download, install and customize Windows themes. Allow quicker access to frequently used apps, folders, and files by seeing how to activate and customize the Windows 11 desktop icons. Explore how to configure your sound setup and choose specific sounds for certain actions. Learn to save energy when your computer is idle by activating a screensaver. And finally, explore how to configure your mouses speed, scrolling, and appearance settings. Course Number: ds_win11_09_enus |
| Configuring & Optimizing a System in Windows 11 | Course | View details Course Syllabus | Print Syllabus Configuring & Optimizing a System in Windows 11Overview/Description: Optimize your systems performance while keeping your Windows 11 system working at its best. During this course, you will explore optimization techniques using the Control Panel, Task Manager, and Windows settings. Change the way an application or Windows 11 element works by learning how to navigate and use the Control Panel. See how to activate or deactivate Windows 11 features. Learn how to check for problems and system performance levels with the Task Manager. Improve how long it takes your Windows 11 to start by managing your start-up applications. See how to free up and limit hard disk usage. Find out how to create, modify and delete tasks with the Task Scheduler. And finally, see how to configure your Wi-Fi connection settings to change your IP address and switch networks. Course Number: ds_win11_10_enus |
| Exploring the Accessibility Tools in Windows 11 | Course | View details Course Syllabus | Print Syllabus Exploring the Accessibility Tools in Windows 11Overview/Description: Windows 11 includes a number of tools to make it accessible to everyone. During this course, you will learn how to configure your Windows 11 system for physical, visual, or hearing impairments through the Accessibility tools. Start by training Windows Speech Recognition to assist you with common system tasks. Configure the Windows Narrator to read aloud text on your screen. Enlarge selected portions of the screen with the Magnifier. Adjust the default text size, apply color filters, and contrast themes to make the items on the screen stand out more. Adapt keyboard behavior to match your dexterity needs. See how to use the on-screen keyboard to type using your mouse. Enable the Sticky Keys option to control what you type. Learn how to control your mouse using the numeric keypad, and see how to enable the eye tracker. And explore the hearing accessibility features such as enabling mono audio, activating visual alerts, and configuring closed captions. Course Number: ds_win11_11_enus |
| Managing User Accounts in Windows 11 | Course | View details Course Syllabus | Print Syllabus Managing User Accounts in Windows 11Overview/Description: You may have multiple users sharing the same computer. Therefore, its important to be able to manage your user accounts. In this course, youll learn to create and manage multiple user accounts on the same device. You will also see how to switch between user accounts to allow users to keep their files and applications separate on the same device. If you share a Windows 11 computer with family members, see how to easily add new family accounts. Once You’ve created family user accounts, learn how to manage those accounts to help keep your family safer online. And finally, learn how to create a kiosk to limit a users access to a specific program. Course Number: ds_win11_12_enus |
| Setting Up & Using your iPad in iOS 12 | Course | View details Course Syllabus | Print Syllabus Setting Up & Using your iPad in iOS 12Overview/Description: Discover the iOS 12 system on your iPad or iPhone. This course gives you the basics to navigate your iOS 12 interface and use its features, such as touchscreen interactivity and the virtual keyboard. Youll learn how to customize settings, use iOS widgets and the Control Center. Other tasks include how to dock and manage your files; view and manage your notifications; activate and configure Do Not Disturb, and finally how to configure and use the lock screen security feature. Course Number: ds_ios12_01_enus |
| Installing & Managing your iPad Apps in iOS 12 | Course | View details Course Syllabus | Print Syllabus Installing & Managing your iPad Apps in iOS 12Overview/Description: The App Store gives you access to a huge number of apps for your iPad. Discover how to find the app youre looking for, download and install it, and manage your devices installed apps with the iOS 12 platform. During this course, you will start by discover the App Store, select an application, and install it on your iPad. See how to open your iPad applications, and how to navigate between them. Organize and group your apps on your Home Screen to meet your changing needs. Multitask your applications. Use two applications at the same time with the Slide Over and Split View functions. Set your applications to automatically update. Remove applications you no longer need. Course Number: ds_ios12_02_enus |
| Using your iPad Communication Tools in iOS 12 | Course | View details Course Syllabus | Print Syllabus Using your iPad Communication Tools in iOS 12Overview/Description: Staying connected through your iPad communication tools couldnt be easier. This course begins by showing you how to set up and configure an iOS 12 email account. Then, you can learn how to create and format emails, add attachments, and send. Watch how to read your emails, make replies, save emails, find them again, and organize your archived emails, so that you can delete what you no longer need. Explore your email address book and add contacts. Finally, FaceTime your friends or send emails with the iOS 12 Mail app. Course Number: ds_ios12_03_enus |
| Using the iPad Notes & Calendar Tools in iOS 12 | Course | View details Course Syllabus | Print Syllabus Using the iPad Notes & Calendar Tools in iOS 12Overview/Description: Keeping your life organized with your iOS 12 iPad couldnt be easier. This course shows how to create handwritten notes, format and illustrate your notes, create and insert tables into your notes, and collaborate with others on your notes. Learn how to scan your documents and keep a digital copy. Remind yourself with recorded voice memos and the Reminders app. Employ the Calendar app to manage your busy schedule. Create your own calendars, add events and edit them. Stay on time with the Clock app and finally, rescue your sleep with the iOS 12 Bedtime function. Course Number: ds_ios12_04_enus |
| Using Safari for iPad in iOS 12 | Course | View details Course Syllabus | Print Syllabus Using Safari for iPad in iOS 12Overview/Description: Explore the features and functions of Safari, the iOS 12 web browser. During this course, you will learn how to configure Safari settings to meet your specific needs, keep your account safe, and manage your Safari passwords. Also see how to find and browse websites, view multiple websites at the same time, and save favorite website links. Course Number: ds_ios12_05_enus |
| Using the iPad Camera & Photo Tools in iOS 12 | Course | View details Course Syllabus | Print Syllabus Using the iPad Camera & Photo Tools in iOS 12Overview/Description: Making and sharing videos and photos with your iOS 12 Camera app couldnt be easier. This course shows you how to make high quality photos and videos and adjust camera options to real-life conditions. You will learn how to access, manage, and mark up your photo collection with the Photo app. See how to edit and annotate your photos and videos. Watch how to create and share digital photo albums and slide shows. Conclude by discovering all you can do with your images. Course Number: ds_ios12_06_enus |
| Listening to Music & Podcasts on your iPad in iOS 12 | Course | View details Course Syllabus | Print Syllabus Listening to Music & Podcasts on your iPad in iOS 12Overview/Description: Enjoy your favorite music and podcasts on your iOS 12 iPad. This course will show you how to get around the apps to find what you want to listen to or watch. You can also configure the apps settings to improve the sound quality of your music or autmatically remove the podcasts You’ve already listened to.Begin with how to navigate your music apps features. Next, configure music and podcast settings to optimize your listening experience. Then you can browse and manage your music collection and podcast files before playing them. Find and listen to a podcast, and finally, auto-delete what you no longer need. Course Number: ds_ios12_07_enus |
| Accessing & Managing Files in Windows 10 | Course | View details Course Syllabus | Print Syllabus Accessing & Managing Files in Windows 10Overview/Description: Organize and access your personal files in Windows 10. Explore the Start menu and File Explorer. In addition, discover how to use folders and libraries to organize files, and the search function to locate files. Course Number: ds_mswin10_03_enus |
| Using Cortana in Windows 10 | Course | View details Course Syllabus | Print Syllabus Using Cortana in Windows 10Overview/Description: Cortana is the personal assistant in Windows 10 and is accessed via keyboard or voice recognition. Discover how to customize and use Cortana to help locate documents, manage your calendar, translate phrases, and create ink reminders. Course Number: ds_mswin10_04_enus |
| Installing & Using Windows Universal Apps in Windows 10 | Course | View details Course Syllabus | Print Syllabus Installing & Using Windows Universal Apps in Windows 10Overview/Description: Browse and download apps with the Windows Store application in Windows 10. Discover how to configure and use the Windows Store. Also, explore some Windows 10 apps, including Calculator, Weather, Maps, and Voice Recording. Course Number: ds_mswin10_05_enus |
| Using Screenshot Tools in Windows 10 | Course | View details Course Syllabus | Print Syllabus Using Screenshot Tools in Windows 10Overview/Description: Its easy to create an image of what is displayed on your screen. Discover how to use and customize the Windows 10 Snipping Tool, edit and work with screenshots, and create a tutorial using the Steps Recorder tool. Course Number: ds_mswin10_06_enus |
| Managing Programs & File Types in Windows 10 | Course | View details Course Syllabus | Print Syllabus Managing Programs & File Types in Windows 10Overview/Description: Adjust how programs and devices in Windows 10 react when used. Discover how to associate a file type with a specific program, manage settings for devices, change default programs, and use Task Manager to close an unresponsive application. Course Number: ds_mswin10_07_enus |
| Protecting & Backing Up Data in Windows 10 | Course | View details Course Syllabus | Print Syllabus Protecting & Backing Up Data in Windows 10Overview/Description: To prevent data loss, you should always protect and back up your data. Discover how to work with external devices for backing up and restoring data, create restore points, and use Windows Defender to protect your computer. Course Number: ds_mswin10_08_enus |
| Customizing System Appearance in Windows 10 | Course | View details Course Syllabus | Print Syllabus Customizing System Appearance in Windows 10Overview/Description: Windows 10 lets you customize many of the interface items. Discover how to use Tablet mode; customize the Start menu, taskbar, and desktop icons and background; add and remove toolbars; and configure date, time, and sound alerts. Course Number: ds_mswin10_09_enus |
| Configuring & Optimizing a System in Windows 10 | Course | View details Course Syllabus | Print Syllabus Configuring & Optimizing a System in Windows 10Overview/Description: Keep Windows 10 running its best. Explore optimization techniques, including working with the Control Panel, Task Manager, and Resource Monitor; creating and using tasks; and managing disk space. Course Number: ds_mswin10_10_enus |
| Configuring & Using Peripheral Devices in Windows 10 | Course | View details Course Syllabus | Print Syllabus Configuring & Using Peripheral Devices in Windows 10Overview/Description: Let Windows 10 handle your peripheral devices. Discover how to configure and manage audio devices, customize mouse settings and mouse cursor, and use the Windows Ink Workspace for sketches and annotations. Course Number: ds_mswin10_11_enus |
| Ease of Access & Accessibility Tools in Windows 10 | Course | View details Course Syllabus | Print Syllabus Ease of Access & Accessibility Tools in Windows 10Overview/Description: Windows 10 includes a number of tools to make it accessible to everyone. Discover how to activate and use the Windows 10 accessibility tools to assist users with physical, visual, and hearing impairments. Course Number: ds_mswin10_12_enus |
| Managing User Accounts in Windows 10 | Course | View details Course Syllabus | Print Syllabus Managing User Accounts in Windows 10Overview/Description: In many cases, multiple users share the same computer. Discover how to add, configure, and manage user and family accounts; create and manage passwords; and configure Family Safety settings in Windows 10. Course Number: ds_mswin10_13_enus |
| Configuring Network & Share Settings in Windows 10 | Course | View details Course Syllabus | Print Syllabus Configuring Network & Share Settings in Windows 10Overview/Description: Windows 10 lets you create a network with other computers to share folders and files. Discover how to create, configure, and manage a HomeGroup; share files and folders; and connect and configure a Wi-Fi connection. Course Number: ds_mswin10_14_enus |
| Exploring the Windows 10 May 2019 Update | Course | View details Course Syllabus | Print Syllabus Exploring the Windows 10 May 2019 UpdateOverview/Description: In this 10-video course, learners will discover the new features and updated navigation and configuration to Microsofts Windows 10 operating system following the May 2019 update. The biggest changes are the complete separation of Cortana and Search on the desktop, new ways of customizing your Windows theme and sign-in options, along with several other updates. Begin by getting to know Cortana by locating and opening it, and then getting to know the new Search. Discover how to customize the search tool in Windows 10, and use the new Office app to open apps and documents. Learn how to unpin app groups and manage Windows default apps; edit Quick Actions via the Action Center, and customize the theme and color settings in Windows 10. Explore how to control and customize the sign-in and account settings in Windows 10; and how to control and manage Windows updates. Finally, observe how to use the new Ease of Access settings by customizing the mouse and text cursor settings. Course Number: ds_w10m19_01_enus |
| Exploring the Windows 10 May 2020 Update | Course | View details Course Syllabus | Print Syllabus Exploring the Windows 10 May 2020 UpdateOverview/Description: The Windows 10 May 2020 Update brings new features and updated configuration to Microsofts constantly evolving operating system. The major changes are a complete redesign of Cortana and new options to search on the desktop.Other tools have received important updates. For example, see how to create and rename virtual desktops to organize different workspaces or use the Calculator app while working with other applications. Further, updates include new features for the Magnifier tool and an improved text cursor indicator. Course Number: ds_w10m20_01_enus |
| Exploring the May 2021 Update for Windows 10 | Course | View details Course Syllabus | Print Syllabus Exploring the May 2021 Update for Windows 10Overview/Description: The Windows 10 May 2021 Update offers some improvements and new features to Microsofts operating system. In this course, discover the new features available in the Windows 10 Search box, for example, to get search results from your organization. You will also learn how to use the renewed Windows Ink Workspace, which now features two useful tools: Microsoft Whiteboard and Fullscreen snip. With Microsoft Whiteboard can work and collaborate with other users, especially for brainstorming. Lastly, discover the new interface of the Office app to find your documents saved in SharePoint or OneDrive. Course Number: ds_w10m21_01_enus |
| Finding & Sharing Information With Your iPad in iOS 12 | Course | View details Course Syllabus | Print Syllabus Finding & Sharing Information With Your iPad in iOS 12Overview/Description: Employ your own personalized virtual assistant to help you manage your iOS 12 iPad information and applications. During this course, you will learn how to access your Siri virtual assistant, get it talking, and customize Siris responses to your specific needs. Discover how to get Siri to work alongside your other apps. Learn how to find and share information, as well as run searches in iOS 12 and in apps. Other topics include how to share your information via Air Drop; how to set up and use Screen Time; how to effectively operate the Measure app, and how to keep current with the News app. Course Number: ds_ios12_08_enus |
| Using the Maps Application in iOS 12 | Course | View details Course Syllabus | Print Syllabus Using the Maps Application in iOS 12Overview/Description: The Maps app available with iOS 12 allows you to find places, addresses and directions quickly and easily. In this course, you will learn how to navigate the Maps app interface, use its features, configure its settings, create and follow directions, and locate a place or address. See how to save your addresses, manage your mapping data, and finally, explore in Flyover and satellite modes. Course Number: ds_ios12_09_enus |
| Customizing your iPad Settings in iOS 12 | Course | View details Course Syllabus | Print Syllabus Customizing your iPad Settings in iOS 12Overview/Description: Streamlining your iOS 12 system settings is easy. This course shows you how to configure many features on your iOS 12 device. Topics include learning how to manage your Wi-Fi and Bluetooth connections; how to optimize your display settings and manage your devices connectivity settings. Learn how to keep track of your files with an organized storage space. Finally, observe how to protect or share your information and explore accessibility features. Course Number: ds_ios12_10_enus |
| Protecting & Backing Up your Data in iOS 12 | Course | View details Course Syllabus | Print Syllabus Protecting & Backing Up your Data in iOS 12Overview/Description: Protecting and backing up your data means that you lower the risk of it being lost or used without your authorization. This course how to use your Apple iCloud account, navigate its interface, and configure account settings. Other topics include how to configure and use the iCloud Keychain, back up important information, and delete unwanted data. Course Number: ds_ios12_11_enus |
| Using iOS 12 for iPhone | Course | View details Course Syllabus | Print Syllabus Using iOS 12 for iPhoneOverview/Description: Learn key features of your iOS 12 iPhone. This course shows how to navigate the iOS interface, access its features, and configure its mobile data settings. See how to make calls and send messages through 3D Touch and QuickType features. Master advanced messaging, including how to send multimedia and embedded apps with your messages. Find out how to configure the Health app, the SOS feature, the Weather app, and how to use your iPhone camera. See how to tether your iPhone to your other devices, improve your iPhones battery life, and keep your iPhone active while you are on the move. Course Number: ds_ios12_12_enus |
| Using iOS 12 for iPad Pro | Course | View details Course Syllabus | Print Syllabus Using iOS 12 for iPad ProOverview/Description: Learn how to use the key elements and tools available with iOS 12 on your iPad Pro. In this course you will see how to annotate with an Apple pencil, scan and sign a document, and create notes with the Apple pencil and smart keyboard. You will also discover how to use the smart keyboard to navigate the interface and operate essential functions in your iOS 12 iPad Pro. Course Number: ds_ios12_13_enus |
| Creating Shortcuts & Flows in iOS 12 | Course | View details Course Syllabus | Print Syllabus Creating Shortcuts & Flows in iOS 12Overview/Description: Efficiently manage your work flow with the iOS 12 shortcut app. This course shows you how to create quick, easy shortcuts to the most used functions of your favorite applications and simplify your navigation pathways. There are tips on how to add shortcuts to Siri and your home screen that link directly to the most used tasks in each of your applications. Learn how to browse the gallery for readily available shortcuts. Select a shortcut that you can configure as needed. Other topics include how to install a shortcut from the gallery or how to design your own custom shortcut. Finally, learn how to streamline and manage your shortcut navigation system. Course Number: ds_ios12_14_enus |
| Getting started with iOS 16 | Course | View details Course Syllabus | Print Syllabus Getting started with iOS 16Overview/Description: iOS 16 is the latest generation of Apple’s operating system for mobile devices. Whether you have an iPhone or an iPad, this course will help you get started using iOS 16 on your device.The course will introduce you to the basic features of iOS. Learn the most common touch-screen gestures to interact with your device, see how to access the screens and menus that make up the iOS 16 interface, and find out how to activate and manage wireless connection features like Bluetooth and Wi-Fi.You will also discover how to manage settings for essential services and apps, including Apple ID, iCloud, Contacts, Calendars, and Mail. Find out how to manage accounts connected to these apps and services, as well as how to begin using them.See how to use the Phone app to make and receive phone calls, and how to use Messages to chat with others. Finally, see how to use your device’s camera to take photos and switch between camera modes. Course Number: ds_ios16_01_enus |
| Exploring the iOS 16 display & interface | Course | View details Course Syllabus | Print Syllabus Exploring the iOS 16 display & interfaceOverview/Description: The iOS 16 interface is made up of a variety of tools and menus, many of which can be customized in different ways. This course aims to help you understand how to access, customize, and configure basic aspects of the interface and display, so you can use your device more proficiently.First, you will learn how to set up basic elements of your display. In particular, find out how to set the date and time, preferred languages, and regional formats such as temperature and other measurements. See also how to adjust your display’s brightness and enable features such as Dark Mode and Night Shift, designed to limit exposure to bright, blue light.Next, the course introduces you to a number of ways in which to use and personalize the fundamental parts of the interface. See how to customize the Home Screen and Lock Screen by editing apps, wallpapers, and more. Discover Today View, where you can see widgets for select apps at a glance, and the Control Center, where you will find the most basic controls and tools including wireless connection, brightness, and volume options.Finally, learn all about the onscreen keyboard. This essential feature allows you to input text and emojis by typing, swiping, and selecting suggested or predicted text. Discover how to use this feature effectively, as well as how to set up its layout and other aspects according to your preferences. Course Number: ds_ios16_02_enus |
| Using information & communication tools in iOS 16 | Course | View details Course Syllabus | Print Syllabus Using information & communication tools in iOS 16Overview/Description: When you have an iPad or an iPhone, you have a wealth of information at your fingertips. In this course, you will see how to use built-in iOS apps and features to get information and communicate with the people around you.First, discover Apples intelligent virtual assistant, Siri. You will see how to use Siri to get information from your apps and from the web, as well as to perform a wide variety of tasks. You will also be introduced to two related features, Search and Siri Suggestions, which let you quickly find relevant content on your device.Next, the course introduces you to core communication tools. Find out how to check your inboxes and send emails in the Mail app. In addition, explore the many useful features of the Messages app, including sending and editing iMessages, sharing content, and managing group conversations.Finally, get to know some of iOS 16s built-in reference apps. Learn how to surf the web in Safari, and see how to change key settings for the browser. Discover the Weather app, which you can use to get detailed forecasts for locations around the world, and Maps, which lets you explore new areas and get directions to wherever you need to go. Course Number: ds_ios16_03_enus |
| Using productivity & documentation tools in iOS 16 | Course | View details Course Syllabus | Print Syllabus Using productivity & documentation tools in iOS 16Overview/Description: iOS 16 comes equipped with a wide array of built-in apps to help you organize your professional and personal life. This course walks the learner through the essential productivity tools for iPhone, although many of the same skills can be applied to iPad and other Apple devices as well.A cornerstone of the iOS productivity apps is Calendar. You will see how to navigate the calendar and view events and invitations. You will also learn how to create and edit events, as well as how to manage your different calendars.Several other features help you keep track of time, tasks, and ideas. Use the Clock app to check the time around the world, and set a timer or stopwatch. In addition, find out how to set a sleep schedule in Health, create timed alerts for everyday tasks in Reminders, and record your thoughts in Voice Memos.The course covers another versatile app: Notes. You can use the app to create checklists, tables, drawings, and free-form notes, as well as to attach media and scan documents.Finally, discover the Photos app, which you can use to find, organize, and edit pictures on your device or on iCloud. Course Number: ds_ios16_04_enus |
| Managing apps & files in iOS 16 | Course | View details Course Syllabus | Print Syllabus Managing apps & files in iOS 16Overview/Description: Getting the most out of your iPhone or other iOS device requires some routine maintenance. This course teaches you how to manage apps and files to optimize your experience in iOS 16.The first half of the course focuses on apps. In it, you will discover the App Store, the online marketplace for all iOS apps. In particular, see how to find, install, and manage new apps. In addition, learn about shortcuts, which allow you to quickly perform a series of actions across different apps.The second half of the course is devoted to files and storage. Find out how to organize and retrieve items in the Files app. See how to view and manage individual files: for example, see and edit details, add tags, and delete unwanted files from your device. Wirelessly share your content with others using apps such as Messages and Mail, or use AirDrop to send files over Bluetooth to other Apple devices.The final video gives an overview of storage maintenance. You will see how to check available memory on your device, control the amount of data used by individual apps, and manage storage on iCloud Drive. Course Number: ds_ios16_05_enus |
| Configuring system & protection settings in iOS 16 | Course | View details Course Syllabus | Print Syllabus Configuring system & protection settings in iOS 16Overview/Description: iPhones and iPads allow users to store and work with an astonishing volume and variety of data, from emails and text messages to photos and voice memos. That is why protecting your data and mastering your system settings are crucial tasks for the iOS user. This course introduces you to the most essential system settings, including those related to your activity, privacy, and data protection.In this course, you will see how to set up and use a number of features that allow you to manage the way you use your device. See how to configure options for notifications, as well as how to set up and use Focus, a feature designed to cut out distractions by silencing notifications and calls. Not only will you discover how to use iOS 16’s built-in Focus modes, but you will also learn how to create a custom Focus from scratch.Another useful tool you will see in the course is Screen Time. This feature allows you to view your activity and manage how you use your device, including placing time limits and restricting what apps and sites you can visit. In addition, discover the wide variety of accessibility tools available in iOS 16 to help you meet your unique needs.Finally, we cover a number of ways to protect your data and privacy. Learn how to set up passcode and touch ID, manage passwords on your device or iCloud Keychain, and configure privacy settings, including options relating to location and tracking. See also how to back up the data on your device, as well as how to erase your data and restore settings to their factory defaults. Course Number: ds_ios16_06_enus |
| Discovering & Using your Desktop in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Discovering & Using your Desktop in macOS CatalinaOverview/Description: Just starting with macOS Catalina? Discover how to use and organize the Dock and Desktop to easily find your different apps and files. In this course, you will learn how to access and view your devices system information to how to get support. You will also find out how to view notifications and customize how they are displayed. Course Number: ds_macoscat_01_enus |
| Searching for & finding items in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Searching for & finding items in macOS CatalinaOverview/Description: Need to locate a document or app on macOS Catalina? This course will focus on using different tools for finding items. For example, learn how to use Siri, Apples virtual assistant, to open apps and perform tasks. Another useful tool is the Spotlight Search, which you will discover how to use and configure. The Finder application also allows you to access and open any file or application on your Mac. Course Number: ds_macoscat_02_enus |
| Exploring the November 2019 Update in Windows 10 | Course | View details Course Syllabus | Print Syllabus Exploring the November 2019 Update in Windows 10Overview/Description: Windows 10 November 2019 is the follow-up update to the Windows 10 May 2019 update. In this 5-video course, "Windows 10: Exploring the November 2019 Update," learners will discover new features and feature updates. Begin by exploring the new Start menu user interface, which is more user-friendly when hovering over menu options. Learners will observe how to create an event quickly by accessing the Quick Add event option directly from the taskbar by selecting the time and date. Then you will examine how to access, configure, and manage the notification settings so you can hide certain app notifications, or stop notifications altogether if you wish. This leads into customizing app notification settings, so you can specify how, where, and how many notifications are displayed. The course concludes with a look at the improved File Explorer search, where the search indexing has improved, making finding documents on your computer or on OneDrive even better. Course Number: ds_w10n19_01_enus |
| Exploring the Windows 10 October 2020 Update | Course | View details Course Syllabus | Print Syllabus Exploring the Windows 10 October 2020 UpdateOverview/Description: The Windows 10 October 2020 Update offers some improvements and new features to Microsofts operating system. The most important change is the new built-in browser based on Chromium, Microsoft Edge. In this course, discover how to use and customize this new browser, as well as how to pin your frequently visited sites to the taskbar.Other tools have received important updates. For example, learn how to customize the interface colors to improve the design of the Start menu. If you work with documents, and other applications, see how to navigate, and browse the opened windows with your mouse or keyboard. Lastly, discover the differences between using a local account or a Microsoft account to work in Windows 10. Course Number: ds_w10n20_01_enus |
| Discovering Copilot for Windows 11 | Course | View details Course Syllabus | Print Syllabus Discovering Copilot for Windows 11Overview/Description: Microsoft has released a preview version of Copilot on Windows 11 machines. Copilot brings the convenience of Bing Chat, powered by the generative AI technology of GPT-4, to your PC. In this course, youll learn how to use Copilot to effortlessly perform a variety of tasks to enhance your productivity. Discover how to get detailed answers to any question, take screenshots, summarize and analyze text and images, and activate Dark Mode and other Windows system settings. In addition, find out how to access all the creative potential of generative AI with Copilot. See how to use it to produce and refine any kind of text, from emails to blog posts, and harness the power of Bing Image Creator, featuring DALL-E 3, to create an unlimited vafiety of images from a prompt. Course Number: ds_w11fa23_01_enus |
| Windows 11 2024 Winter Update | Course | View details Course Syllabus | Print Syllabus Windows 11 2024 Winter UpdateOverview/Description: Microsoft has released several new features in this Windows 11 Winter update. This course will show you everything you need to know in this new update. You’ll begin by discovering the Start menus new minimalistic design and its Recommended section that shows recently opened files and installed apps. Then you’ll explore the taskbar interface and the new taskbar ungrouping feature. See how to configure your notifications and Quick Settings menu to suit your needs. See how to navigate the File Explorer’s interface, including its new Details pane and gallery folder. Finally, you’ll discover the new features added to several Windows applications. Learn how to use the new AI features in the Snipping Tool and Paint apps. And explore Windows new Microsoft Teams, Dev Home, and Windows Backup applications. Course Number: ds_w11fa23_02_enus |
| Windows 11 Winter 2023 Update | Course | View details Course Syllabus | Print Syllabus Windows 11 Winter 2023 UpdateOverview/Description: The Windows 11 Winter Update offers some improvements and new features to Microsofts operating system. In this course, discover how to use and customize the new Start menu, Quick settings, and notifications center. Learn how to navigate File explorers new interface and organize files within it. The Focus tool has a new look and is now fully integrated with the Clock app. Discover its new interface and how to configure its notifications, sounds, and alerts. Explore Windows 11 suggested actions feature, which allows you to quickly make a phone call or create a calendar event. Lastly, you may need to run several applications at once. Learn to use the Task manager to visualize app usage, force close an app, and enable Efficiency mode in Windows 11. Course Number: ds_w11wi23_01_enus |
| Discovering the 2025 Winter Updates for Windows 11 | Course | View details Course Syllabus | Print Syllabus Discovering the 2025 Winter Updates for Windows 11Overview/Description: The latest Winter Updates for Windows 11 introduce a range of new features and enhancements aimed at boosting user experience and productivity. These updates bring significant improvements to the File Explorer, Start menu, and accessibility tools such as Live Captions and the Magnifier tool.This course will guide you through how to easily compress and move files, create folders, and configure various options to suit your preferences. These new configuration options provide greater control over how files and folders are displayed and accessed, significantly improving your overall user experience.The course will also cover the upgraded Start menu, which offers users more control and convenience. You will discover how to manage your user accounts directly from the Start menu, making it simpler to switch between accounts or update settings. Additionally, you will explore the enhanced Quick Settings flyout, which enables you to scroll through various settings and make swift adjustments, providing quick access to essential apps and settings in Windows 11.Additionally, you will delve into how to configure and use Live Captions and the Magnifier tool. Live Captions is a powerful feature that provides real-time captions for any audio or video content on your device, making it particularly beneficial for individuals who are deaf or hard of hearing. The Magnifier tool is an accessibility feature that helps users with visual impairments by enlarging parts of the screen for better visibility.Furthermore, the course will guide you through using Microsoft Teams with both personal and professional accounts. You will learn how to seamlessly switch between work and personal tasks within the same platform, allowing you to manage professional duties, collaborate with colleagues, and stay connected with family and friends without needing to switch between different applications. By the end of this course, you will be equipped with the knowledge and skills to make the most of these features in Windows 11, enhancing both your productivity and accessibility. Course Number: ds_w11wi25_01_enus |
| Navigating in a Desktop Environment in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Navigating in a Desktop Environment in Windows 10 (Fall Creators Update)Overview/Description: Getting to know your computer and learning the basics of operating a Windows 10 computer system couldnt be simpler. During this course, you will begin by learning how to navigate the features and functions of the Windows 10 interface and desktop. Learn the purpose and function of the Start menu, desktop, and taskbar. See how to find, open, pin, move between and manage applications. Learn how to configure and use the windows timeline, perform a search, and observe safety precautions to lock, sign out, and shut down your computer. Course Number: ds_win10fc_01_enus |
| Using Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Using Windows 10 (Fall Creators Update)Overview/Description: Get the basics of the Microsoft Windows 10 platform. A window is the container that displays documents, files, and applications. In this course, you will see how to open, close, and hide windows, along with the resources that are on those windows. In Windows 10, you can control the size and location of your windows, so that you can use several windows at the same time. Conclude by learning how to use the full application interface with the scroll bar that appears on smaller windows. Course Number: ds_win10fc_02_enus |
| Accessing & Managing Files in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Accessing & Managing Files in Windows 10 (Fall Creators Update)Overview/Description: Accessing and organizing your personal files in Microsoft Windows 10 couldnt be easier. During this course, you will begin with the Start menu to browse files. From there you will learn how to open, create, save, rename, and delete files. Youll discover how to display file information and change file properties in the File Explorer. Other topics include how to organize your files, with folders and libraries; determine which files should be shown or hidden; move files to different folders; sort columns and search for files and documents. Course Number: ds_win10fc_03_enus |
| Using Cortana in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Using Cortana in Windows 10 (Fall Creators Update)Overview/Description: Cortana, the Windows 10 virtual assistant, is available through keyboard commands or voice recognition. During this course you will learn how to set up your account, customize behavior, and use your Cortana assistant. Have Cortana help you manage your connected accounts, locate documents, and manage your calendar. Use Cortana to translate phrases, make lists, and ink reminders. Finally, f out how to use Cortana on your lock screen. Course Number: ds_win10fc_04_enus |
| Installing & Using Windows Universal Apps in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Installing & Using Windows Universal Apps in Windows 10 (Fall Creators Update)Overview/Description: Browse and download apps with the Windows Store application in Windows 10. In this course, you will discover how to use the Microsoft Store, manage the store’s applications and account settings. From there you will learn how to uninstall applications, surf the web, use the Calculator app, run the Weather app, navigate the Maps app, and get directions with the Maps app. Other topics include learning how to use the Alarms and Clock app, set an alarm, use the Reading List feature, use the Voice Recorder app, edit photos, and navigate the People hub. Learn how to add and manage People hub contacts and email and chat with your contacts. Course Number: ds_win10fc_05_enus |
| Using Screenshot Tools in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Using Screenshot Tools in Windows 10 (Fall Creators Update)Overview/Description: Using Microsoft Windows 10 makes it easy to make a screenshot image of what you see on your computer screen and clean it up to share with others. During this course, you will learn to take screenshots, edit them, and put them to good use. See how to customize and use the Snipping Tool to clean up the edges of your image. Make an instructional tutorial with your own screen shots and the Windows Steps Recorder. Finally, find out how to use the Clipboard. Course Number: ds_win10fc_06_enus |
| Managing Programs & File Types in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Managing Programs & File Types in Windows 10 (Fall Creators Update)Overview/Description: Explore how to manage your applications and files with Microsoft Windows 10. In this course, you will see where to go in the Windows 10 system to adjust the default behavior settings for your applications and devices. Then, find where to select your default applications. See how to close an unresponsive application from the Task Manager. Discover how to use Internet Explorer as your web app. Adjust the default settings for how your media play and how your devices interact with your system. Finally, you will learn how to select the default applications for each file type. Course Number: ds_win10fc_07_enus |
| Protecting & Backing Up Data in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Protecting & Backing Up Data in Windows 10 (Fall Creators Update)Overview/Description: To prevent data loss, you should always back up your data. Discover how to work with external devices to protect and backup your Windows 10 computer system. During this course, you will learn how to format your external storage device, how to store and retrieve files. See how to create data backup files, recover your data from a backup file, and create a system restore point. Get to know the security features and functions of Windows Defender. Configure and run a virus scan. Configure your protective privacy settings for your account, for your overall system, and for your input/output devices. Course Number: ds_win10fc_08_enus |
| Managing windows in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Managing windows in macOS CatalinaOverview/Description: You will find various types of windows on your macOS Catalina device. For example, windows to manage files, use applications or configure settings. This course will focus on how to use these windows and their different options and keyboard shortcuts.You will find out how to manage multiple windows and tabs in the Finder or any other application. If you prefer to multitask, discover the Split View option. You will also learn how to customize and configure the Finder window, an essential tool for finding your files and accessing your applications. Course Number: ds_macoscat_03_enus |
| Using & Managing Apps in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Using & Managing Apps in macOS CatalinaOverview/Description: There are a number of ways to access an application on macOS Catalina. Discover how to use the Launchpad or Mission Control to work with a number of different applications.Learn how to find, open, and close applications using your mouse or keyboard shortcuts. Lastly, see how to set up your login items to easily open the applications or files you use most. Course Number: ds_macoscat_04_enus |
| Installing & Configuring Applications in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Installing & Configuring Applications in macOS CatalinaOverview/Description: To get the most out of your macOS device, you can install applications created by verified developers. In this course you will discover how to use your Apple ID to access all the features and applications available in the App Store, macOS Catalinas application store. As well as applications, you can also add widgets and extensions to optimize your daily work. Lastly, see how to customize the display language of your preferred apps or uninstall the ones you no longer need. Course Number: ds_macoscat_05_enus |
| Working with Built-in Apps in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Working with Built-in Apps in macOS CatalinaOverview/Description: macOS Catalina includes various built-in apps to help you optimize your work flow. You will first need to connect one or more of your accounts to associate them to the apps. If you need to remember an event, task, or future appointment, learn how to use the Notes and Reminders apps on macOS Catalina to help you stay organized. In this course you will also discover how to use other apps to communicate via audio or video calls. Course Number: ds_macoscat_06_enus |
| Accessing & Opening Files in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Accessing & Opening Files in macOS CatalinaOverview/Description: Efficient file management is important to keep your documents organized. Explore methods for managing your files and documents on macOS Catalina. In this course, discover the different options to copy and move items between the desktop and other folders. You will also learn how to organize your files into stacks and groups, as well as creating smart folders. Course Number: ds_macoscat_07_enus |
| Managing Files & Storage in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Managing Files & Storage in macOS CatalinaOverview/Description: macOS Catalina is optimized to enable efficient file management. In this course, discover the different methods for managing how your files are stored in a local drive or an online location such as iCloud Drive. Learn how to protect your files by creating backups with Time Machine or copying your files in an external device. Lastly, see how to optimize your storage options by using your Macs custom recommendations. Course Number: ds_macoscat_08_enus |
| Customizing the OS Appearance in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Customizing the OS Appearance in macOS CatalinaOverview/Description: There are a number of display and interface settings you can customize on macOS Catalina. In this course, you will discover how to modify the interface, icons, screen saver, and background. You will also learn how to adjust the time, date, and other regional options to better suit your needs for where you are working. Lastly, you will see how to work with additional languages and apply visual accessibility settings. Course Number: ds_macoscat_09_enus |
| Monitoring Configuring & Optimizing in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Monitoring Configuring & Optimizing in macOS CatalinaOverview/Description: You can configure a number of settings to make your Mac your own. Discover how to configure the energy consumption of your devices and to schedule specific times to start up or shut down. In this course you will also learn how to set up different devices as a mouse or keyboard, for example, to use shortcuts or insert text. You will also see how to make these devices accessibility friendly. Course Number: ds_macoscat_10_enus |
| Managing User Accounts in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Managing User Accounts in macOS CatalinaOverview/Description: When multiple users share a device, each user should have their own account. Discover how to add, edit, and manage user accounts on macOS Catalina, as well as how to configure parental controls with Screen Time. Course Number: ds_macoscat_11_enus |
| Protecting User Data in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Protecting User Data in macOS CatalinaOverview/Description: Securing personal data is always an important consideration. In this course you will discover how to use the Keychain application on macOS Catalina to manage and protect your passwords. You will also learn how to use FileVault to encrypt your files. Lastly, you will see how to configure a firewall to set up additional protection when browsing the internet. Course Number: ds_macoscat_12_enus |
| Configuring Shared Resources in macOS Catalina | Course | View details Course Syllabus | Print Syllabus Configuring Shared Resources in macOS CatalinaOverview/Description: Nowadays, its very rare that a computer is not connected to the Internet or another computer. In this course, you will discover how to create groups to define different levels of protection and select who can access your shared resources. You will also learn how to activate and configure your sharing settings to share files and devices on macOS Catalina. Course Number: ds_macoscat_13_enus |
| Discovering & Using your Desktop in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Discovering & Using your Desktop in macOS VenturaOverview/Description: macOS Ventura is the current version of the operating system that runs on macOS. macOS Ventura offers new multitasking features and new ways to share and collaborate in your favorite apps. In this course, discover the macOS Ventura interface, so you can easily navigate and access its most essential elements. The Dock on Mac is a convenient place to quickly access applications and features that you frequently use. Learn how to add, organize, and remove items from your Dock. Mission control allows you to get an overview of all your open apps and easily navigate to the one you need. See how to use Mission Control to manage multiple windows and desktops. Explore the Notification Center to view your notifications and additional information about events, the weather, and the time in your current location from the notification center. Also, see how to add and remove app widgets from the notification center. Learn how to turn on Do Not Disturb, so you won’t be distracted by notifications. View information about your Mac via the System Settings and learn how to access user guides on System Settings and macOS. And finally, see how to restart, put to sleep, shut down, or lock your Mac. Course Number: ds_macosven_01_enus |
| Searching for & finding items in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Searching for & finding items in macOS VenturaOverview/Description: With macOS Ventura, its easy to locate an app or file you’re looking for. This course will focus on using different tools for searching and finding items. In macOS Ventura, the Finder is an application that allows you to find and organize files. See how to access and navigate the Finder interface, to help you easily find the file you’re looking for. Along the left-hand side of the Finder is the sidebar. Learn how to customize your sidebar display, and show or hide sidebar items. Tags allow you to mark and organize files in your Finder. See how to add tags as well as remove them from your files. Every file on your Mac contains useful information such as the file size, the date modified, and a preview of its contents. Learn how to access a file and folder’s information from the desktop, menu bar, and the Finder window. Spotlight helps you to quickly find apps, documents, mail, and other items on your Mac. See how to quickly search for items with Spotlight, and explore the different search results from the Finder, web, apps, iTunes, bookmarks, searches, etc. With macOS Ventura, you can activate and use “SiriEApples virtual assistant to do everyday tasks, such as setting up a meeting, answer a question, or opening an application. See how to allow Siri to learn how you use certain apps in order to make suggestions across applications, and how to delete Siri and dictation history in macOS Ventura. Course Number: ds_macosven_02_enus |
| Managing windows in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Managing windows in macOS VenturaOverview/Description: You will find various types of windows on your macOS Ventura device. For example, windows to manage files, use applications or configure settings. This course will focus on how to use, resize, and relocate these windows. See how to manage multiple windows using various keyboard shortcuts to quickly find the window you’re looking for. And, explore how to use the split screen feature, so you can view two windows at the same time. To reduce the number of windows you have open on our desktop, see how to open multiple tabs in the same application. Also, learn how to change the Finder view mode to make it easier to view different file types. Customize the tools that are displayed in the Finder toolbar and use the Finder settings to change options for the Finder windows. And finally, see how to access your Finder advanced settings and add or remove functions such as warnings and search criteria on macOS Ventura. Course Number: ds_macosven_03_enus |
| Using & Managing Apps in macOS Ventura | Course | View details Course Syllabus | Print Syllabus Using & Managing Apps in macOS VenturaOverview/Description: There are several ways to access an application on macOS Ventura. Learn how to open apps from the Finder, from using Spotlight Search as well as using Siri. To save energy on your computer, you may want to close the apps you’re no longer using. In macOS Ventura, you can easily quit an application you no longer need. And if an application freezes or is not responding, you can use the Force Quit feature.The Launchpad is a central location to quickly access your applications. See how to arrange your apps to meet your needs in the macOS Ventura Launchpad. Discover how to set up your login items to easily open the applications or files you use most. Learn how to use the Mission Control dashboard to manage multiple windows from one or multiple applications, and how to create new desktops, customize their background color, and re-organize and move windows between different desktops. Explore how to activate the Use Stage Manager and arrange multiple windows as a group.Finally, Stacks on the macOS Ventura desktop keep your files neatly organized into groups. See how to activate stacks and customize their grouping on your desktop. Also, learn how to display a Dock folder as a stack and customize its display. Course Number: ds_macosven_04_enus |
| Customizing System Appearance in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Customizing System Appearance in Windows 10 (Fall Creators Update)Overview/Description: Customizing your Windows 10 system appearance couldnt be easier. Microsoft Windows 10 allows you to adjust many of the system properties to suit your personal working style. During this course, you will begin by learning how to customize your start menu. Then you will learn how to activate and use tablet mode. From there, download and customize themes for your Windows system and desktop. Use and manage notifications in the action center. Customize your desktop background, accent colors display options, task bar, and notification area. Set the date and time. Set sound alerts. Add and remove tool bars and screen savers. Finally, activate and adjust your desktop and folder icons. Course Number: ds_win10fc_09_enus |
| Configuring & Optimizing a System in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Configuring & Optimizing a System in Windows 10 (Fall Creators Update)Overview/Description: Optimize your systems performance, while keeping your Windows 10 system working its best. During this course, you will explore optimization techniques using the Control Panel, Task Manager, and Resource Monitor. You will learn how to monitor and configure your system and devices with the Control Panel. Learn how to check for problems and system performance levels, with the Task Manager and Resource Monitor. Manage your start up applications. See how to free up and limit hard disk usage. Finally, find out how to create, modify and delete tasks with the Power Shell Task Scheduler. Course Number: ds_win10fc_10_enus |
| Configuring & Using Peripheral Devices in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Configuring & Using Peripheral Devices in Windows 10 (Fall Creators Update)Overview/Description: Microsoft Windows 10 enables you to adjust your device settings and your images. During this course, you will discover how to configure and manage audio devices, customize mouse settings and use the Windows Ink Workspace for sketches and annotations. Among other topics include discovering the features and functions of Windows Ink tools and interface. From there, you can use Windows Ink to make sketches and annotate images. See how to make annotations to screen shot images of what is on your computer screen. Conclude by observing how to make a Quick Note. Course Number: ds_win10fc_11_enus |
| Ease of Access & Accessibility Tools in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Ease of Access & Accessibility Tools in Windows 10 (Fall Creators Update)Overview/Description: Windows 10 includes a number of tools to make it accessible to everyone. During this course, you will learn how to configure your Windows 10 system for physical, visual, or hearing impairments through the Ease of Access panel. Start by training Windows voice recognition to assist you with common system tasks. Configure the Windows Narrator to read aloud text on your screen. Enlarge selected portions of the screen with the Magnifier. Increase your systems readability with high contrast mode. Adapt keyboard behavior to match your dexterity needs. For the hard of hearing, switch sound notifications to visual notifications. Course Number: ds_win10fc_12_enus |
| Managing User Accounts in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Managing User Accounts in Windows 10 (Fall Creators Update)Overview/Description: In many cases, multiple users share the same computer and this needs to be managed. In this course, you will learn how to create and edit separate user accounts for each computer user. Among the topics are how to switch between accounts. Find out how to manage your user account password or PIN. See how to make a picture password, create and manage family accounts, and set up assigned access. Discover how to add, configure, and manage user and family accounts; create and manage passwords; and configure Family Safety settings in Windows 10. Course Number: ds_win10fc_13_enus |
| Configuring Network & Share Settings in Windows 10 (Fall Creators Update) | Course | View details Course Syllabus | Print Syllabus Configuring Network & Share Settings in Windows 10 (Fall Creators Update)Overview/Description: Windows 10 lets you create a network with other computers to share folders and files. During this course, learn how to create a home network group that permits multiple computer users to share files and folders. Discover how to create and join a home group network. See how to configure your group network and share the settings with the others in the group. Access and configure your Wi-Fi network connection and its properties. Set up your Windows firewall to protect your network from intrusion. Course Number: ds_win10fc_14_enus |
| Getting Started in Windows 11 | Course | View details Course Syllabus | Print Syllabus Getting Started in Windows 11Overview/Description: Getting to know your computer and learning the basics of operating a Windows 11 computer system couldnt be simpler. To start using Windows 11, it is important to see how the desktop is organized. During this course, you will begin by learning how to navigate the features and functions of the Windows 11 interface and desktop. Learn the purpose and function of the Start menu, desktop, and taskbar. See how to find, open, pin, move between and manage applications. Organize your different applications and windows by seeing how to open multiple virtual desktops. If you have finished using your device, understand how to lock, sign out, and shut down your computer. And finally, see how to access and understand your device information, which will help you manage your external devices and disk space. Course Number: ds_win11_01_enus |
| Accessing and managing files in Windows 11 | Course | View details Course Syllabus | Print Syllabus Accessing and managing files in Windows 11Overview/Description: The File Explorer in Windows 11 helps you get to the files you need quickly and easily. This course will explore the various ways you can select one or multiple files. You will learn how to open, create, save, rename, and delete files. Youll discover how to display file information and change file properties in File Explorer. Other topics include organising your files with folders and libraries and determining which files should be shown or hidden. You will also see how to move files to different folders and sort files using filters and groups. Course Number: ds_win11_02_enus |
| Organizing & searching for files in Windows 11 | Course | View details Course Syllabus | Print Syllabus Organizing & searching for files in Windows 11Overview/Description: In Windows 11, its easy to organize and search for your files. In this course, youll discover how to organize your files using libraries. Quickly transfer files between locations using the Send to function. See how to use the File Explorer to search for a file. Learn how to customize a search and then save that search as a shortcut. Youll also learn how to configure various File Explorer elements to tailor them to your needs. See how to customize the File Explorers appearance, its sort columns, and modify the folder options. Course Number: ds_win11_03_enus |
| Using the Universal Apps in Windows 11 | Course | View details Course Syllabus | Print Syllabus Using the Universal Apps in Windows 11Overview/Description: Learn how to find, navigate and use the default Windows 11 applications. In this course, discover how to use the calculator app to perform basic and complex calculations using the standard, scientific, and programmer options. Explore Windows 11 weather application, which shows real-time weather reports for a particular location. Navigate a specific area, as well as see where there’s traffic and construction work using the Map application. Set focus sessions, time an activity, or check the time around the world with the Clock application. See how to record audio with the Windows Sound Recorder app. And stay connected with friends and family, using Windows Mail, and its integrated Calendar and People apps. Course Number: ds_win11_04_enus |
| Exploring the Productivity tools in Windows 11 | Course | View details Course Syllabus | Print Syllabus Exploring the Productivity tools in Windows 11Overview/Description: It is easy to be productive using Microsoft’s Windows 11 applications. In this course, you’ll see how to configure the clipboard to copy multiple items at the same time. If you need to remember something for later quickly, explore how to use Windows 11 Sticky Notes app. Learn how to open audio and video files using the Movies & TV and Media Player applications. Windows 11 makes it easy to take a screenshot of your computer and then share it with others. Discover the different ways to take a screenshot, edit it, and share it with others. And finally, record step-by-step screenshots of you performing a particular action using the Windows 11 Steps Recorder tool. Course Number: ds_win11_05_enus |
| Managing Programs & File Types in Windows 11 | Course | View details Course Syllabus | Print Syllabus Managing Programs & File Types in Windows 11Overview/Description: Explore how to manage your applications and files with Windows 11. In this course, you’ll see how to download an application from the internet and the Microsoft store. Learn how to manage applications by updating, pinning, and uninstalling them. If an application has crashed, discover how to close it from the Task Manager. Adjust which applications are used to open your files, by seeing how to change your default Windows 11 apps. Configure the default actions for removable drives or multimedia files, so you can stop certain files from automatically playing or have a devices folder automatically open once connected. And finally, learn how to change the application that’s associated with a particular file type. Course Number: ds_win11_06_enus |
| Protecting & Backing up Data in Windows 11 | Course | View details Course Syllabus | Print Syllabus Protecting & Backing up Data in Windows 11Overview/Description: To prevent data loss, you should always protect and back up your data. In this course, youll learn to connect, open and eject external storage devices in Windows 11. Once you have connected your external hard drive, see how to use it to transfer data to and from your computer. Explore Windows 11 File History feature, which you can use to recover lost or older files. Discover how to protect your computer from viruses or system errors by creating a restore point. Get to know the security features and functions of Windows Defender. See how to configure and run various virus scans. And see how to configure your devices privacy settings to ensure apps only have access to information that you permit. Course Number: ds_win11_07_enus |
| Configuring System Properties in Windows 11 | Course | View details Course Syllabus | Print Syllabus Configuring System Properties in Windows 11Overview/Description: Customizing your Windows 11 system appearance couldnt be easier. Windows 11 allows you to adjust the system properties to suit your working style. During this course, you will begin by learning how to configure the taskbar, quick settings menu, and notifications. From there, learn how to adjust your time and date settings and manage your time zone. Control your computer with your voice by exploring the input and speech settings. Stay focused during certain hours by enabling and configuring the Focus Assist tool. And see how to manage multiple audio devices, as well as your volume settings. Course Number: ds_win11_08_enus |