CompTIA Server+ SK0-004: Troubleshooting I

Troubleshooting skills are something that everyone, from the server or network administrator to the everyday user, should possess. Administrators, though, need to be able to thoroughly troubleshoot not only desktop computers, their hardware and operating systems, but also more complex and intricate issues that occur on sophisticated server hardware and network infrastructures. This course introduces hardware troubleshooting. You’ll learn about some of the common issues that can occur, along with their fixes and some of the useful tools that can be employed in the troubleshooting process. This course also describes troubleshooting theory and recommended procedures. This course is one of a series in the SkillSoft learning path that maps to CompTIA’s Server+ exam, SK0-004, and covers the following exam objectives: 7.1 Explain troubleshooting theory and methodologies, and 7.2 Given a scenario, effectively troubleshoot hardware problems, selecting the appropriate tools and methods.