COURSES
Business Operations

OUR COURSES SERIES
Business Operations Course Directory
Business Planning & Analysis
| Course Name | Course Type | Syllabus |
|---|---|---|
| Leadercamp on-demand: Unforgettable Storytelling | Course | View details Course Syllabus | Print Syllabus Leadercamp on-demand: Unforgettable StorytellingOverview/Description: We live in an era of information overload. Every day we have to decide what not to pay attention to; and all too often that means ignoring new ideas, pitches, and proposals from companies like yours trying to grow, expand, and develop new business. How can we cut through the clutter and become the one idea or proposal that does get through? In a phrase, through unforgettable storytelling. Most business storytelling is weak and instantly forgettable. Join us in Dr. Nick Morgan’s Leadercamp on Unforgettable Storytelling where he will teach you how to tell stories that audiences and prospective clients cant forget. Course Number: bs_lcufs_01_enus |
| Big Data Fundamentals | Course | View details Course Syllabus | Print Syllabus Big Data FundamentalsOverview/Description: You’ve probably heard of big data technologies, but what exactly are they, and how can using big data give your organization a competitive advantage?In this course, youll learn about dealing with big data, the benefits that big data strategies provide, and the types of data and data sets big data incorporates. Youll also be introduced to the different ways it can be applied, depending on your market sector. Finally, this course covers some fundamental security challenges of big data and some best practices for managing big data through an effective information lifecycle. Course Number: bs_aba01_a01_enus |
| Big Data Interpretation | Course | View details Course Syllabus | Print Syllabus Big Data InterpretationOverview/Description: Using big data can lead to significant gains for your organization. Managing big data effectively can lead to lower operating costs, better decision making, and innovative new product development. Dealing with big data means utilizing big data technologies to identify, gather, and analyze data sets and develop big data strategies that reap benefits for your organization.In this course, youll learn about the data analysis process. Youll be introduced to the most common basic and advanced analytics methods, including data mining. Youll also learn about some of the most common big data tools and their associated uses, and some challenges to keep in mind when undertaking big data analysis activities in your organization. Course Number: bs_aba01_a02_enus |
| Business Analysis Overview | Course | View details Course Syllabus | Print Syllabus Business Analysis OverviewOverview/Description: Implementing process and system changes to an organization requires fully analyzing the business to enable careful planning. The globally recognized standards of practice in the Business Analysis Body of Knowledge (BABOK), guide the business analyst in the proper analytics to ensure that the needs of the organization are well understood so that solutions are designed to meet those needs.In this course, youll learn about the final tasks in the requirements analysis and design definition knowledge area. Defining a requirements architecture, defining design options, and analyzing potential value and recommending solutions. Course Number: bs_aba02_a01_enus |
| The BA Planning and Monitoring Knowledge Area | Course | View details Course Syllabus | Print Syllabus The BA Planning and Monitoring Knowledge AreaOverview/Description: The Business Analysis Body of Knowledge (BABOK), outlines the globally recognized standards of practice to use when thoroughly analyzing the business.This course explores the solution evaluation knowledge area. Youll learn about how the tasks in the Business Analysis Planning and Monitoring Knowledge Areas produce documents that direct you, as a business analyst, throughout a project. Youll also learn how to plan your business analytics to identify performance improvements. Course Number: bs_aba02_a02_enus |
| The BA Elicitation and Collaboration Knowledge Area | Course | View details Course Syllabus | Print Syllabus The BA Elicitation and Collaboration Knowledge AreaOverview/Description: Designing effective solutions requires eliciting useful information from stakeholders. This means building good relationships, establishing strong collaboration and monitoring stakeholder activities. Using the Business Analysis Body of Knowledge (BABOK), as an aid to analyzing the business, a business analyst can ensure the needs of the organization are met, and that design solutions meet those needs.In this course, youll learn about the inputs, guidelines and analytics techniques that are used in elicitation and collaboration tasks. Course Number: bs_aba02_a03_enus |
| The Requirements Life Cycle Management Knowledge Area | Course | View details Course Syllabus | Print Syllabus The Requirements Life Cycle Management Knowledge AreaOverview/Description: The requirements life cycle guides business analysts in managing requirements throughout their life span. Using the Business Analysis Body of Knowledge (BABOK) as an aid to analyzing the business ensures the relationships between requirements and designs are understood, traced, and approved, so that solutions meet stakeholder needs.In this course, youll learn about the analysis and analytics tasks in the requirements lifecycle management knowledge area. Course Number: bs_aba02_a04_enus |
| The Strategy Analysis Knowledge Area | Course | View details Course Syllabus | Print Syllabus The Strategy Analysis Knowledge AreaOverview/Description: Before the solution to a business problem can be implemented, a business analyst must perform a strategy analysis. Analyzing the business using the standards of practice in the Business Analysis Body of Knowledge (BABOK), can aid in assessing the organizations current state, as well as its desired future state, to determine what the change strategy will look like.In this course, youll explore documentation techniques, business and use cases, metrics, and acceptance and evaluation criteria for effective business analytics work. Course Number: bs_aba02_a05_enus |
| RADD Knowledge Area: Part 1 | Course | View details Course Syllabus | Print Syllabus RADD Knowledge Area: Part 1Overview/Description: Using the Business Analysis Body of Knowledge (BABOK) as a guide to analyzing the business helps the business analyst develop requirements that represent value to stakeholders and align with business goals.In this course youll learn about personal skills required by for effective business analytics. Youll learn about three key tasks in the requirements analysis and design definition knowledge area: specifying and modeling requirements, verifying requirements, and validating requirements. Course Number: bs_aba02_a06_enus |
| RADD Knowledge Area: Part 2 | Course | View details Course Syllabus | Print Syllabus RADD Knowledge Area: Part 2Overview/Description: The Business Analysis Body of Knowledge (BABOK) helps the business analyst to follow a globally recognized standard of practice when analyzing the business.This course explores the competencies fundamental to business analytics and analysis, including behavioral characteristics, business knowledge, and the tools and technology knowledge necessary for effective business analysis work. Course Number: bs_aba02_a07_enus |
| The Solution Evaluation Knowledge Area | Course | View details Course Syllabus | Print Syllabus The Solution Evaluation Knowledge AreaOverview/Description: Standards of analytics practice in the Business Analysis Body of Knowledge (BABOK) help guide the business analyst in tasks and requirements for analyzing the business.In this course, youll learn about the business analysis solution evaluation knowledge area and its necessary analytics. Youll cover the characteristics of Agile, business intelligence, information technology, business architecture, and business process management perspectives. Course Number: bs_aba02_a08_enus |
| Business Analysis Analytical Techniques | Course | View details Course Syllabus | Print Syllabus Business Analysis Analytical TechniquesOverview/Description: One definition of business analysis is the decomposition of a problem or process into its basic elements to identify a solution or opportunity for change. In order to carry out this analysis, a business analyst must understand and regularly use analytics tools and models to help in the scoping, planning, and decision-making process.In this course, youll learn some key principles covered in the business analysis body of knowledge (BABOK) framework, which explains the business tasks that must be performed to deliver a solution that provides value for an organization. This framework includes effective techniques that you can use when analyzing the business environment your organization operates in. Course Number: bs_aba03_a01_enus |
| Business Analysis Activities and Tools | Course | View details Course Syllabus | Print Syllabus Business Analysis Activities and ToolsOverview/Description: When carrying out a business analysis activity, you’ll often need to synthesize and parse vast quantities of data. To get meaningful and useful information from this raw data, you must be competent in a wide range of business analytics tools and techniques.In this course, youll learn about the different tools to use when analyzing the business challenges your organization is facing. You’ll also explore some of the key models and activities covered in the business analysis body of knowledge (BABOK) framework, which describes the tasks that a business analyst must perform to deliver an effective solution to a problem. Course Number: bs_aba03_a02_enus |
| Business Analysis Documentation & Criteria | Course | View details Course Syllabus | Print Syllabus Business Analysis Documentation & CriteriaOverview/Description: Explore documentation techniques, business and use cases, metrics, and acceptance and evaluation criteria for effective business analysis work. Course Number: bs_aba03_a03_enus |
| Personal Skills for Effective Business Analysis | Course | View details Course Syllabus | Print Syllabus Personal Skills for Effective Business AnalysisOverview/Description: The effective use of analytics tools and techniques is a key requirement when analyzing the business problems your organization is currently dealing with. However, it’s vital that you also possess a strong set of personal skills to help you process and understand the large amounts of data you’ll likely come across during your analysis.In this course, youll learn about some of the personal competencies required by a business analyst. These skills are covered in the business analysis body of knowledge (BABOK), and include analytical thinking and problem solving, interaction skills, and communication skills. Course Number: bs_aba04_a01_enus |
| Business Analysis Professional Effectiveness Competencies | Course | View details Course Syllabus | Print Syllabus Business Analysis Professional Effectiveness CompetenciesOverview/Description: In addition to personal skills such as problem-solving ability and communication skills, a business analyst must also possess a core set of professional competencies in order to do their job effectively.In this course, youll learn about some of the professional competencies that are fundamental to business analysis, and which are featured in the business analysis body of knowledge (BABOK). You’ll explore the behavioral characteristics and business knowledge needed when analyzing the business challenges your organization must overcome. You’ll also learn about the analytics tools and technology knowledge necessary to carry out a detailed and useful business analysis. Course Number: bs_aba04_a02_enus |
| Perspectives for Effective Business Analysis | Course | View details Course Syllabus | Print Syllabus Perspectives for Effective Business AnalysisOverview/Description: When analyzing the business problems, or internal processes, that exist in your organization, you must be knowledgeable in the characteristics, required competencies, methodologies and analytics tools involved. You’ll also need to understand how different business analysis perspectives apply or can be combined depending on your organization’s context.In this course, youll learn about characteristics of Agile and business intelligence. The course also covers different perspectives of information technology, business architecture, and business process management Eperspectives that are also feature in the business analysis body of knowledge (BABOK) framework, which outlines the tasks that a business analyst must perform to deliver an effective solution to a problem. Course Number: bs_aba04_a03_enus |
| Making the Case for Your Business Project | Course | View details Course Syllabus | Print Syllabus Making the Case for Your Business ProjectOverview/Description: Developing a strong business case is critical in helping decision-makers decide whether to invest money, time, and resources in an initiative. So before proposing a new initiative, you need to lay out desired objectives and how they will be achieved, clarifying and calculating costs and benefits as well as potential risks and possible solutions. You need a concrete analysis in the form of a business case. In this course, youll learn when to use a business case and what information needs to be gathered before writing one. Youll also learn the core elements of a business case and how to evaluate one to ensure decision-makers have all the information they need. Course Number: bs_acm38_a01_enus |
| Preparing and Implementing a Business Plan | Course | View details Course Syllabus | Print Syllabus Preparing and Implementing a Business PlanOverview/Description: Creating a business plan helps you clearly see the opportunities and obstacles youll inevitably face as you pursue your business idea. By implementing a business plan, you stand a better chance of getting the support you need to succeed.In this course, youll learn about what a business plan is, the business planning process, and the steps you need to take when creating a business case. Youll also learn how to carry out an internal analysis and about the key elements examined in any external and SWOT analyses. Finally, youll learn about activities that can help you when implementing a business case, including developing action plans and determining how the implementation should be measured, monitored, and assessed. Course Number: bs_ast02_a01_enus |
| Leadercamp on-demand: Business Acumen Series – Planning | Course | View details Course Syllabus | Print Syllabus Leadercamp on-demand: Business Acumen Series – PlanningOverview/Description: The corporate planning process is a systematic approach used by organizations to set goals, formulate strategies, allocate resources, and make decisions in order to achieve long-term success. Its an important aspect of business acumen to know how these plans are made and executed.In this Business Acumen Leadercamp, PMP and managing partner at Lemmex Williams Training Merri Lemmex explores what a strategic plan is based on and how to create one. Once the plan is created, it must be broken down by corporate level until you reach the actions and tasks necessary to execute the plan. You’ll learn to define key performance indicators (KPIs) so you can measure your progress, and reporting techniques so you can monitor your success. Course Number: bs_lcbapl_01_enus |
| Leadercamp on-demand: Launching the Project | Course | View details Course Syllabus | Print Syllabus Leadercamp on-demand: Launching the ProjectOverview/Description: Whether you are a project manager managing projects, a team member on a project, or just wanting to know how projects are run, this Leadercamp will provide you with the highlights of planning and executing projects in a nutshell. Project Management has many different varieties Etraditional waterfall, Agile, and hybrid process combining the two. This Leadercamp will explore all of these.To ensure project success, great project managers set expectations and get agreement first. There are a number of things that must be put in place to ensure project success, and they form the project charter: a living document used throughout the project. Participants will learn about the basics of project management and requirements gathering to determine project scope, and stakeholder identification and analysis to enable understanding the players and managing their expectations. The resulting project charter will form an agreement between the project team and the sponsor/client to achieve project success.In this first Leadercamp of a four-part series on Project Management, PMP and Managing Partner at Lemmex Williams Training, Merri Lemmex will highlight some aspects of successfully launching a project. Course Number: bs_lcltp_01_enus |
| Leadercamp on-demand: Agile and Hybrid Project Management | Course | View details Course Syllabus | Print Syllabus Leadercamp on-demand: Agile and Hybrid Project ManagementOverview/Description: Whether you are a project manager managing projects, a team member on a project, or just wanting to know how projects are run, this Leadercamp will provide you with the highlights of planning and executing projects in a nutshell. Project Management has many different varieties—traditional Waterfall, Agile, and hybrid process combining the two. This Leadercamp will explore all of these. With all the talk about Agile Project Management, how will you know what you should be using? We’ll compare Agile and Traditional (Waterfall) project management methodologies, as well as hybrid versions. In this Leadercamp you will learn what each is, what they are used for, and what will work best in your situation. In this final Leadercamp of a four-part series on Project Management, PMP and Managing Partner at Lemmex Williams Training, Merri Lemmex will highlight the key benefits of different management methodologies. Course Number: bs_lcpmfah_01_enus |
| Leadercamp on-demand: Planning the Project | Course | View details Course Syllabus | Print Syllabus Leadercamp on-demand: Planning the ProjectOverview/Description: Whether you are a project manager managing projects, a team member on a project, or just wanting to know how projects are run, this Leadercamp will provide you with the highlights of planning and executing projects in a nutshell. Project Management has many different varieties?traditional waterfall, Agile, and hybrid process combining the two. This Leadercamp will explore all of these. Once a project has been agreed to, it is time to do detailed planning to determine time, cost, and scope. It begins by determining the work to be done (the work breakdown). A risk assessment is developed to be aware of what might derail a project, and a plan to deal with the issues. Estimates are then generated using various methods, and a schedule is created to determine overall time. While planning the project, key project plans are updated. In this third Leadercamp of a four-part series on Project Management Fundamentals, PMP and Managing Partner at Lemmex Williams Training, Steve Lemmex will touch on the highlights of being a great leader. Course Number: bs_lcpmptp_01_enus |
| Leadercamp on-demand: Running the Project | Course | View details Course Syllabus | Print Syllabus Leadercamp on-demand: Running the ProjectOverview/Description: Whether you are a project manager managing projects, a team member on a project, or just wanting to know how projects are run, this Leadercamp will provide you with the highlights of planning and executing projects in a nutshell. Project Management has many different varieties?traditional waterfall, Agile, and hybrid process combining the two. This Leadercamp will explore all of these.Once time, cost and scope are agreed to, it is time to run the project. Multiple actions will be taken to ensure the plan is running smoothly, and when it isn’t, actions are taken to get it back on track. With any project, there will be changes, so a change control process is used to manage time, cost and scope and avoid scope creep. When the project is complete, there are activities necessary to properly close the project for the customer’s satisfaction, and project knowledge to be used on future projects.In this third Leadercamp of a four-part series on Project Management Fundamentals, PMP and Managing Partner at Lemmex Williams Training, Steve Lemmex will touch on the highlights of being a project manager. Course Number: bs_lcrtp_01_enus |