COURSES
Management
OUR COURSES SERIES
Management Course Directory
Business Execution
| Course Name | Course Type | Syllabus |
|---|---|---|
| Managing in a Crisis | Course | View details Course Syllabus | Print Syllabus Managing in a CrisisOverview/Description: Effective business leadership is never more needed than during the difficult times of a company crisis. The way you handle tough conversations or deliver a difficult message can make or break the situation. Its essential to have crisis management strategies to improve outcomes.In this course, you’ll discover ways of managing in a crisis, including how to manage difficult conversations and crisis communications. Course Number: bs_ald09_a01_enus |
| Business Execution: How Things Get Done | Course | View details Course Syllabus | Print Syllabus Business Execution: How Things Get DoneOverview/Description: Business execution is the “howEof getting things done. As a leader, you can use business execution to drive performance and strategies in the right direction, to solve problems, and to inspire others. In this course, you’ll learn about the characteristics that define effective business execution culture. You’ll also become familiar with the three elements needed to execute a business plan: practice, planning, and people. Finally, you’ll learn actionable strategies for fostering a business execution culture. Course Number: bs_ald17_a01_enus |
| Synchronize Goals to Optimize Your Team | Course | View details Course Syllabus | Print Syllabus Synchronize Goals to Optimize Your TeamOverview/Description: Most organizations have strategic plans that articulate their goals, but frequently, those goals are unknown to everyone except the executive team. This lack of transparency clouds the organization’s ability to synchronize their goals and hobbles their ability to work successfully. In this course, you will learn how to synchronize organizational, team, and individual goals to maximize opportunities for success. Youll also explore how to get everyone on your team pulling in the same direction, reducing employee dissatisfaction and increasing productivity. Course Number: bs_ald17_a05_enus |
| Incident Preparedness: Active Shooter Training | Course | View details Course Syllabus | Print Syllabus Incident Preparedness: Active Shooter TrainingOverview/Description: Active shooter situations have become more common, in public places and at work premises. This course will help you prepare to respond to an active shooter situation. Youll learn about typical characteristics of active shooter incidents, ways you can prepare now, and expert recommendations on how best to react when an attack is in progress. Youll also learn what to expect and how to react when law enforcement arrives. This course may include video scenario and discussion around topics dealing with active shooter events and workplace violence. Certain content may be difficult for some viewers and discretion is advised. This course was developed with subject matter provided by Eric L. Matson of Norsemen Training & Consulting Group, a global professional services company focusing on corporate, business and personal safety training. Please note, the course materials and content were current with the laws and regulations at the time of the last expert review, however, they may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation with respect to compliance with legal statutes or requirements. Course Number: bs_ald22_a01_enus |
| Creating a Plan for Performance Management | Course | View details Course Syllabus | Print Syllabus Creating a Plan for Performance ManagementOverview/Description: Do you know if your teams goals are consistently being met or if employees are always performing at their peak? Do you dread difficult conversations when theres a performance problem that needs to be addressed? Effectively managing performance can help avoid termination of employees and boost productivity at all levels of your organization. Challenging and engaging top performers is key, as these high achievers are very valuable to the company and may terminate their contracts to seek challenges elsewhere.In this course, youll learn about the factors involved in successful performance management. Youll explore the phases of the performance management process, critical success factors, and key performance indicators. Finally, youll learn about identifying key job requirements when creating a role profile. Course Number: bs_amg03_a03_enus |
| Being an Effective Manager When Times Are Tough | Course | View details Course Syllabus | Print Syllabus Being an Effective Manager When Times Are ToughOverview/Description: Most companies will eventually face tough times, and its during these times that your role as a manager is vital. The employees you manage will depend on your leadership to help see them through, and shying away from tough conversations may only make the situation worse.In this course, youll learn specific strategies for weathering difficult times, including ways to reduce costs, how to hold difficult conversations with employees and secure their support, and what alternatives to consider before laying off staff. For when theres no other choice, youll learn how best to plan and implement staff reductions, and how to deliver the difficult message. Youll also learn about opportunities you can use to strengthen your organization during difficult times. Course Number: bs_amg06_a01_enus |
| Managing Motivation during Organizational Change | Course | View details Course Syllabus | Print Syllabus Managing Motivation during Organizational ChangeOverview/Description: A key challenge for managers is motivating and engaging employees during times of organizational change. To survive and grow in volatile markets, organizations have to embrace change; they have to innovate and adapt. However, because change involves uncertainty, its stressful, and it can impact employee motivation and productivity Ejust at a time when an organization needs everyone to pull together and give their best efforts.In this course, youll learn change management techniques to help you recognize and manage employee stress, as well as your own stress, during periods of change. Youll also learn about common reactions to change, and strategies for managing change to enable you to engage, motivate, and support employees. Course Number: bs_amg06_a02_enus |
| How to Manage Difficult Conversations | Course | View details Course Syllabus | Print Syllabus How to Manage Difficult ConversationsOverview/Description: For managers, difficult conversations can be immensely stressful. Handled the wrong way, this kind of conversation can also damage your work relationships and leave you feeling unsure of your abilities. However, with the right preparation and mindset, you can make sure that you communicate difficult news with tact and diplomacy.In this course, youll learn some basic guidelines about when and where to initiate difficult conversations, and useful steps for managing the associated stress. Youll learn how to prepare for a difficult conversation using a four-step process, so that youre confident and can make the conversation as constructive and diplomatic as possible. Finally, youll learn how to demonstrate that you have the right mindset when communicating bad news to an employee. Course Number: bs_amg06_a03_enus |
| Keeping Teams Motivated During Organizational Change? | Course | View details Course Syllabus | Print Syllabus Keeping Teams Motivated During Organizational Change?Overview/Description: Change transforms organizations, but its your leadership that determines whether your team thrives or merely survives the journey. When uncertainty rises and stress peaks, the right approach can turn disruption into opportunity for growth. This course equips you with four essential strategies: managing team stress through workload balance and emotional support, communicating effectively to build trust during transitions, using motivational leadership to build resilience, and supporting each individuals unique change experience. By mastering these techniques, you can guide your team confidently through any organizational transformation. Course Number: bs_amg06_a04_enus |
| Managing Effectively During Tough Times | Course | View details Course Syllabus | Print Syllabus Managing Effectively During Tough TimesOverview/Description: Leadership under pressure separates exceptional managers from the rest. During challenging business conditions, your approach determines whether your team emerges stronger or diminished. This course will equip you with four essential strategies: taking strategic action to manage resources and control costs, engaging employees in cost-reduction efforts, reorganizing team responsibilities effectively, and strengthening team cohesion through open communication and resilience-building. Master these practical techniques to navigate tough times with confidence and purpose. Course Number: bs_amg06_a05_enus |
| Assessing Your Organization’s Potential for High Performance | Course | View details Course Syllabus | Print Syllabus Assessing Your Organization’s Potential for High PerformanceOverview/Description: In an ever-changing world, its essential that organizations reach high levels of performance to stay relevant and successful. To survive and thrive, organizations must be able to adjust quickly while maintaining high performance. In this course, youll learn to identify the success factors for high performance in an organization and to measure the key components of high performance. You’ll also be able to recognize the aspects of work culture leading to a high-performing organization and explore the competencies that high-performing leaders possess. Course Number: bs_amg17_a01_enus |
| Engaging and Challenging Your Top Performers | Course | View details Course Syllabus | Print Syllabus Engaging and Challenging Your Top PerformersOverview/Description: Research shows that a top performer can be 400% more productive than an average performer. Such top-performing employees play a significant role in your organization’s success and are critical to its future. Replacing them is not only hard, but also expensive. However, retaining such top performers is not easy; they are usually ambitious and are often sought after by other organizations. If they are not happy or engaged in your organization, they may easily find another job. In this course, you’ll learn to identify the typical characteristics of such top performers. You will also learn what motivates them and what you can do to keep them engaged and challenged. Course Number: bs_amg18_a01_enus |
| Leveraging the Power of Performance Management | Course | View details Course Syllabus | Print Syllabus Leveraging the Power of Performance ManagementOverview/Description: Many managers rely on annual performance reviews to assess their employees. This process can feel like a chore Eand it’s not always as effective as you’d like it to be. But an ongoing performance management system can offer a better way to monitor and improve employee performance. In this video, youll discover the key concepts that will be covered in this course, including methods for implementing performance management through goal setting, monitoring, and coaching. Course Number: bs_amg18_a03_enus |
| Making Difficult Conversations Meaningful | Course | View details Course Syllabus | Print Syllabus Making Difficult Conversations MeaningfulOverview/Description: Difficult conversations can be stressful, evoking strong negative emotions, even becoming unpredictable or unsafe as tensions rise. Handled the wrong way, they can damage your work relationships and leave you feeling unsure of yourself. The extent to which you view situations as potentially easy or difficult depends on being aware of, and managing, your emotions. Change your mindset to believing you have the skills to engage in a healthy conversation and you will be able to listen with empathy and communicate even difficult news with tact and diplomacy. In this course, youll learn steps to prepare yourself for handling difficult conversations. You’ll also learn the key elements of being aware of your emotions before a conversation goes out of control as well as strategies that will help you effectively tackle difficult conversations in almost any situation. Finally, you’ll learn techniques to end difficult conversations on a positive note. Course Number: bs_amg19_a01_enus |
| Managing a Project to Minimize Risk and Maximize Quality | Course | View details Course Syllabus | Print Syllabus Managing a Project to Minimize Risk and Maximize QualityOverview/Description: When starting a project, there are many things to consider. One key area is risk. Managing risks means preparing ahead of time for all the things that could go wrongEr go right! Another key area is quality. How are you going to ensure that your product or service meets stakeholders expectations? And then theres figuring out whether to do all the work in-house or outsource it to a third party. And how do you choose the vendors who will partner with you in managing risk to maximize quality?This course will help you sort out all these considerations by explaining common methods and best practices related to risk management, quality management, and procurement. Course Number: bs_apj15_a04_enus |
| Recognizing Organizational Risks | Course | View details Course Syllabus | Print Syllabus Recognizing Organizational RisksOverview/Description: Risk is an inevitable aspect of any business. As a manager, its important that you anticipate risks to effectively mitigate or avoid their potential impacts. The first step in handling a threat to your organization is to successfully identify the risks involved. In this course, youll explore the difference between the internal and external factors that can pose a risk to your organization. You’ll also learn about the use of popular risk identification tools and techniques like brainstorming, the Delphi technique for gathering expert opinions, diagram analysis, and documentation reviews. Course Number: bs_ast06_a03_enus |
| Assessing Organizational Risks | Course | View details Course Syllabus | Print Syllabus Assessing Organizational RisksOverview/Description: Risk is a fact of life in business, and You’ve got to be able to assess your organizations risks to come up with strategies to avoid or reduce the negative effects of the threats you face. In this course, youll familiarize yourself with key risk assessment concepts such as threats, opportunities, probabilities, and impacts Ea necessity before assessing any risks your business may face. You will also learn about the tools and techniques of risk and opportunity assessment, recognizing that risks can either be threats to mitigate or opportunities to exploit for organizational gain. Course Number: bs_ast06_a04_enus |
| Managing Organizational Risks | Course | View details Course Syllabus | Print Syllabus Managing Organizational RisksOverview/Description: Once you’ve identified and assessed a potential risk to your organization, the next step is to manage it appropriately. Some risks may have a higher probability of becoming a reality, while others may have a more negative or more positive impact. Your ability to detect risks will vary as well. You’ll need to be prepared to manage each of these risk effects accordingly. In this course, you’ll learn about risk response strategies and methods you can use to minimize organizational threats and leverage opportunities. You will also learn how you can create contingency response plans. Course Number: bs_ast06_a05_enus |
| Leadercamp on-demand: Enterprise Thinking | Course | View details Course Syllabus | Print Syllabus Leadercamp on-demand: Enterprise ThinkingOverview/Description: In our hyper-connected, rapidly evolving landscape, professionals are overwhelmed by the velocity of change and decision-making. Existing frameworks and tools for strategic thinking often compartmentalize issues, leading to fragmented solutions that dont stand up to real-world complexities.In this Leadercamp, serial entrepreneur, inventor, investor, consultant, board member, advisor, speaker, and author David Goldsmith presents a unified approach that allows you to make sense of the chaos, empowering you to create actionable plans that deliver desired outcomes efficiently Eevery single day.In a world teeming with uncertainties and challenges, its not just about surviving; its about thriving. Enterprise Thinking equips you with the tools to carve your path with assuredness, and this Leadercamp is your initiation into this transformative discipline. Prepare to redefine how you think, plan, and execute Eevery day and into the future. Course Number: bs_lcet_01_enus |
| 10 HR Practices That Drive Results Leadercamp: Session Replay | Course | View details Course Syllabus | Print Syllabus 10 HR Practices That Drive Results Leadercamp: Session ReplayOverview/Description: This is a recorded replay of the 10 HR Practices That Drive Results Leadercamp Live session that ran on October 1st at 11 AM ET led by Josh Bersin, an analyst, author, educator, and thought leader focusing on the global talent market and the challenges and trends impacting business workforces around the world. As part of this presentation, Josh will share the four levels of pandemic response revealed in the research and give attendees recommendations about how their organizations can further improve, transform, and become more resilient in order to navigate for uncertainties ahead. Course Number: bs_lchr_01_enus |