Managing and Engaging Stakeholders

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Effective stakeholder engagement techniques help to ensure successful projects. Discover how important stakeholders are in a project the processes involved in stakeholder management and how projects can have different types of stakeholders including internal and external in this 13-video course. Begin by defining stakeholders recognizing their importance in a project. Then move on to examining key processes involved in stakeholder management to ensure project success. You will learn to compare internal and external stakeholders in a project the influencers and recognize how different stakeholders can exert different influences on a project. Explore different types of stakeholder needs; key techniques used for collecting stakeholder requirements; and techniques for asking probing questions to ensure clarity on stakeholder customer or team needs. Discover commonly used tools to document stakeholder requirements and the tools to ensure effective communication with stakeholders. Learn to recognize ways to effectively handle difficult stakeholders. Finally learners examine common mistakes to avoid when engaging stakeholders.