Navigating Other People’s Emotions

“Organizational and interpersonal dynamics along with high pressure situations can sometimes cause others to behave unprofessionally. The way you react to their behavior can have a lasting effect on your future relationships. But by building emotional intelligence or emotional IQ you can ensure that youÆll be able to understand and acknowledge other peopleÆs emotions and maintain strong relationships with them.
In this course youÆll learn how to recognize emotional awareness in actively listen to and empathize with others by developing emotional intelligence also known as EQ. YouÆll also discover how to apply organizational awareness and empathy to enhance your workplace relationships.”