Managing Microsoft Teams: Managing Phone Systems

Phone systems in Teams allow organizations to replace outdated existing phone system equipment while enabling a move to a more integrated and scalable solution all from within Teams. In this course you ll explore the basics of phone systems and learn how to set up phone features such as voicemAIl call queues and caller ID. You ll discover how to use policies to then manage call park calling and caller ID. Finally you ll learn how to create and configure auto attendants and manage resource accounts. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.