Scrum Toolbox: Soft Skills-based Scrum Tools

“The first value listed in the Agile Manifesto is ôIndividuals and interactions over processes and toolsö and this applies equally when talking about Scrum tools. While software-based tools are significantly effective you won t have Scrum success without effectively using soft skills-based tools as well.

In this course you will explore key soft skills tools including leadership style and teaching and coaching skills. You will examine the benefits and best practices of communication and facilitation. Then you will investigate the value of effective problem-solving and best practices of conflict resolution in Scrum. Finally you will focus on the benefits of and steps in impact mapping before creating your own impact map.

After completing this course you will be able to recognize key soft skills that contribute to effective Scrum initiatives.”