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New to Management Course Manager Mistakes
Solving Problems: Framing the Problem Getting Stakeholder Input
Facing and Resolving Conflict in the Workplace

OUR COURSES SERIES

Business Courses Course Directory

Customer Service

Course Name Course Type Syllabus
Dealing with Customer Service Incidents and Complaints Course View details
ITIL 4 Foundation: The Service Value System Course View details
ITIL Service Operation Processes Course View details
ITIL 4 Foundation: General Management Practices Course View details
Overview of the ITIL Service Lifecycle Course View details
ITIL Service Design Processes Course View details
ITIL 4 Foundation: The Guiding Principles Course View details
Expert Insights on Call Center Operations Management Course View details
Polishing Your Skills for Excellent Customer Service Course View details
ITIL 4 Foundation: Introduction Course View details
Communicating Effectively with Customers Course View details
Rapport Building in Customer Service Course View details
ITIL Continual Service Improvement Course View details
Providing Effective Internal Customer Service Course View details
ITIL 4 Foundation: The Service Value Chain Course View details
Customer Service: Adapting to Your Customer’s Cues Course View details
Facing Confrontation in Customer Service Course View details
ITIL Service Strategy Concepts Course View details
ITIL Service Transition Concepts and Processes Course View details
Controlling Conflict Stress and Time in Customer Service Course View details
ITIL 4 Foundation: Key Concepts of Service Management Course View details
Interacting with Customers Course View details
ITIL Service Strategy Processes Course View details
ITIL 4 Foundation: Key Concepts Course View details
Providing On-site Customer Service Course View details
Expert Insights on Essential Customer Service Skills Course View details
Designing a Customer Service Strategy Course View details
Customer Service: Interpreting Customers’ Service Priorities Course View details
ITIL Service Design Concepts Course View details
ITIL Service Operation Concepts Course View details
Expert Insights on Customer Relationships Course View details
ITIL 4 Foundation: Service Management Practices (Part 2) Course View details
ITIL 4 Foundation: Service Management Practices (Part 1) Course View details
Providing Telephone Customer Service Course View details